[Cliff]

Hi, Mario.

You’re right… our Themer’s Guide is outdated now. Sorry about that.

The Community Events (CE) Venue editing now loads from this file: /wp-content/plugins/the-events-calendar/src/admin-views/create-venue-fields.php and does not appear to be filterable.

For now, I’d recommend the following CSS to remove the Phone and Website fields:

body.tribe_community_edit #event_tribe_venue tr.linked-post:nth-of-type(8), /* phone */
body.tribe_community_edit #event_tribe_venue tr.linked-post:nth-of-type(9) { /* website */
display: none;
}

This version is another alternative but does not hide the label, if that’s preferable to you:

body.tribe_community_edit #event_tribe_venue #EventPhone,
body.tribe_community_edit #event_tribe_venue #EventWebsite {
display: none;
}

I’ve filed a bug report with our developers, and I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi, Tony.

Thanks for your question.

You should be able to use the default List View, such as at http://wpshindig.com/events/list/

This view is included in our free/core The Events Calendar plugin.

If you have Events Calendar PRO, you could use one of our plugin’s widgets or shortcodes (not all require PRO).

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi, Xavier.

I’m glad it’s working again for you. Have a great rest of your week.

[Cliff]

Hi. If you’d like to change the email name and address for all emails sent from your WordPress install, you could use a plugin like https://wordpress.org/plugins/wp-change-default-from-email/ (third-party, not guaranteed or supported by us)

Please let me know if you instead want an a separate “from” email address and/or email name only for Tickets. If this is the case, let me know what type of tickets you use across your site (RSVP, WooCommerce, EDD, etc).

[Cliff]

Hi, Douglas.

By default, ticket Products are not visible in the WooCommerce store. If you’ve changed this, clicking to a ticket Product should redirect to the Single Event page. This is because of the reason you stated–Attendee Information can only be collected when adding a ticket to the cart via the Single Event page.

Let me know if you think I can be of further help here.

[Cliff]

Hi, Vincent.

Sorry you’re experiencing this.

Please provide the Facebook link you’re trying to import, and I’ll see if I can recreate this issue.

Thank you.

[Cliff]

Thanks for that information.

Since I was unable to reproduce this issue using the same versions of our plugins and while using Twenty Seventeen theme, please follow these recommended troubleshooting steps for your own site:

Please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

I tested changing to £ and back to $ and both worked.

Since it’s not working for you, I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please re-share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

You bet! Have a great rest of your week.

[Cliff]

Sounds good, Douglas. Yes, this is the way to do it unless you want to use the tribe_get_cost or tribe_get_formatted_cost filter(s).

[Cliff]

We do require using the latest versions to provide full support, otherwise it’s difficult to recreate each combination of WP, each of our plugins, and other things.

So, sure, we can wait until you’re available for troubleshooting. Please note that threads get Closed automatically after a couple weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.

Thank you!

[Cliff]

Hi, William.

I marked that reply as Public now.

Unfortunately, the answer is that it’s not part of our functionality.

You could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.

This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

[Cliff]

Hi, Amy. Sorry you’re experiencing this. Do you think this is specific to X Theme? If yes, did you try switching skins and see if it works with a different skin (users have previously reported some skins cause more troubles than others)?

I visited your site and see that it’s rendering events but they’re below the navigation, which I found odd.

Anyway, I noticed console errors at your site: https://cl.ly/3Q293z0A2b1Q
(If needed, you may reference our KB article Using Google Chrome Developer Tools.) They should be fixed.

I’d also suggest you enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Please let me know what you discover, and I’ll do my best to help further.

[Cliff]

Hi, William. Sorry you’re experiencing this issue as well.

To be clear, are you referring to the WooCommerce checkout screen? If yes, does it happen for both logged-in and logged-out purchasers? Do any other settings (e.g. which payment gateway they select) seem to affect this?

Please also share your System Information. That will give me a lot of extra information to help diagnose the problem.

Thank you for your effort here.

[Cliff]

Hi. Sorry you experienced this.

Based on your System Information Report, there might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

[Author]

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