States Selection is a list of 'array'

[william]

There is one other issue I’ve had that I forgot to mention.

When making a payment, in the address section, the STATE select box often returns a long list of “array”. It seems to go away if I refresh the page.

[william]

I hit enter before I was done. Here’s what it looks like. Clicking the down arrow shows a list of ‘array’ ‘array’ etc.
Thanks

[Cliff]

Hi, William. Sorry you’re experiencing this issue as well.

To be clear, are you referring to the WooCommerce checkout screen? If yes, does it happen for both logged-in and logged-out purchasers? Do any other settings (e.g. which payment gateway they select) seem to affect this?

Please also share your System Information. That will give me a lot of extra information to help diagnose the problem.

Thank you for your effort here.

[william]

This reply is private.

[Cliff]

Thanks for that information.

Since I was unable to reproduce this issue using the same versions of our plugins and while using Twenty Seventeen theme, please follow these recommended troubleshooting steps for your own site:

Please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[william]

This reply is private.

[Brook]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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