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That video helps. FYI: I tested logging in, not registering.
- Do you have WP_DEBUG and WP_DEBUG_LOG enabled when you experience what’s shown in your video? If yes, is there anything at /wp-content/debug.log file?
- Is there any way I’m able to install the plugin on my own testing site so I can try to replicate the issue?
Here is a general reference: http://www.wpbeginner.com/wp-themes/how-to-show-the-current-taxonomy-title-url-and-more-in-wordpress/
And here is an excerpt from our own code that does the same: https://github.com/moderntribe/the-events-calendar/blob/4.5.1/src/Tribe/Template/Month.php#L482-L485
Please let me know how it goes for you. If you end up not being able to figure it out, please post a gist.github.com link to the code snippet you’re trying to get working.
Chained payments = Split payments.
The [message] says “User is not allowed to perform this action”.
Therefore, I’d suggest contacting PayPal to make sure your account has the proper permissions enabled to use chained/split payments.
Please let me know what you find out from them.
Thank you.
Hi, Uwe.
I visited that link and saw this at the bottom: https://cl.ly/031S450N2u1e
In my screenshot, there are nav links but no footer, unlike your screenshot.
Regardless, since you’re using using Avada theme, I’d point you to their support on this issue.
I tested Avada theme (default theme settings) on my testing site’s List View and it seemed to work fine (both nav and footer): https://cl.ly/2c1a1S0o2i0j
I’d suggest you first attempt switching from your Avada child theme to the Avada parent theme and see if that improves things. If it doesn’t, please consider contacting Avada’s support.
Please let me know how this goes for you.
Hi, Douglas. Sorry for your wait on this thread. We aim to reply within 1-2 business days (sooner is better!), per our Scope of Support / Terms.
Since this isn’t currently a known issue, you might see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
If that doesn’t give any ideas of what the issue might be, then please follow these recommended troubleshooting steps for your own site:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.
Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.
Let us know what you find out.
Thanks.
Hi, Mark.
We’ve seen this happen when a user’s browser does not have JavaScript enabled.
I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.
I apologize for this issue and appreciate your understanding and patience.
As a temporary solution that might work for you, here’s a code snippet to implement <noscript>
https://gist.github.com/cliffordp/9edebb79954507935ddb8a9b323ae1b5
Please let me know if this solved the issue for you.
Hi, Larissa.
Thanks for sharing your error messages. Could you please provide a link to the Eventbrite event URL so I can try to replicate the issue trying to import to my own testing WordPress site?
I also noticed you are not running the latest versions of our plugins and therefore would recommend updating all your Modern Tribe plugins.
Hi, AnnMarie.
We always try to reply within 1-2 business days, per our Scope of Support / Terms.
You might benefit from adapting this snippet:
https://gist.github.com/cliffordp/9109ea4f072be52c3b923c224ab7eb2f
You can probably add the is_feed() and is_tax( Tribe__Events__Main::TAXONOMY ) conditionals to its logic.
Please let me know how this goes for you.
Hi. Sorry for your wait on this thread. We aim to reply within 1-2 business days, per our Scope of Support / Terms.
This is what I saw at your Google link: https://cl.ly/3d2m1y421U0f (just to make sure we’re talking about the same thing)
Please provide the following:
- A link to one of the events you’re seeing this discrepancy with
- A screenshot of this event’s wp-admin Event edit screen
Thank you.
Your screenshot shows this Eventbrite event is in Draft status.
I just imported this Eventbrite event and it got imported as Draft status for me as well. I’m unsure why the link is visible to me (not logged in as you) on Eventbrite’s website if it’s Draft.
Please try to publish it Live on Eventbrite’s website. If it already is, please provide a screenshot of the Eventbrite’s admin screen for this event.
Thanks for your effort here.
I’ve worked here nearly 2 years and haven’t ever heard of that plugin–mentioned internally or externally.
If you go to wp-admin > Events, do your Event posts exist?
I assume yes… let’s look into your rewrite rules. Please install https://wordpress.org/plugins/rewrite-rules-inspector/ and test your Event URLs. Feel free to share screenshots or a screencast video link.
