[Cliff]

Hi. To be clear, there is no /wp-content/plugins/events-calendar-pro/src/views/pro/single-event.php file so there wouldn’t be an override at [your-theme]/tribe-events/pro/single-event.php — it is only to be overridden at [your-theme]/tribe-events/single-event.php (reference: Themer’s Guide)

However, if your theme already customizes this file, overriding their customizations via a child theme would need to be answered by their support.

It seems you linked to their solution, but I cannot view all of it because I’m not logged into their forums — and there was quite a bit of back-and-forth so I’m unsure exactly what you were trying to reference from their forum.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi, Nicolas.

The Single Venue view comes from /wp-content/plugins/events-calendar-pro/src/views/pro/single-venue.php and can be customized via our Themer’s Guide. Please reference it and let me know if you have any follow-up questions on this topic.

[Cliff]

Hi.

Here’s a video of my testing, both my localhost and our wpshindig.com/events/ demo site: https://cl.ly/2i2M3Y0R3z3Q

Please confirm whether or not I understood your question correctly and let me know if you have follow-up questions.

Thanks.

[Cliff]

I updated the gist code so please look at my last reply anew, and please let me know how this goes for you and if you have any follow-up questions/requests.

[Cliff]

Hi, Jessica.

Here’s a code snippet that I thought would work (assuming it would automatically render content in that array) but it doesn’t:

https://gist.github.com/cliffordp/0a7381fb1dfadd8e68644ce40ba9cc50

I’ve asked another team member to look over it, and I’ll let you know what we find out.

[Cliff]

Hi, Simon.

Your pasteboard.co link wouldn’t load for me (a 504 Gateway Timeout error).

I understand you’re asking about Event Tickets Plus (ET+), but I don’t see you having a current license for it.

ET+ has been updated for the latest version of WooCommerce, but there is a known issue (that will soon be fixed) where users without JavaScript won’t see the Attendee Information fields and will still be able to obtain the ticket.

Here’s a code snippet to implement <noscript>

https://gist.github.com/cliffordp/9edebb79954507935ddb8a9b323ae1b5

[Cliff]

Hi, Bryce. Sorry you’re experiencing this.

I haven’t seen others reporting this before. The closest things I’ve heard of before are using a non-Multisite license on Multisite, but your System Information doesn’t show you’re on Multisite… and the other thing we sometimes see is putting the PRO license in the wrong place (like in Event Aggregator’s spot, and vice-versa).

Therefore, I’ve canceled your existing license key and issued you a new one.

Please delete the key from your wp-admin settings, disconnect your old license from https://theeventscalendar.com/license-keys/, and then enter your new license in your wp-admin settings.

Please let me know how this goes for you.

[Cliff]

Hi. Sorry you’re experiencing this.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

It may be helpful to reference https://theeventscalendar.com/support/forums/topic/outlook-gives-error-importing-ical-feed/#post-1281833

[Cliff]

Hi, Ginny.

We have a “Clean up recurring events after” setting but not something like archive events at the end of July. Therefore, I’m curious if there’s some custom code implemented to achieve this?

[Cliff]

Gotcha. This is a known issue with some of the recurrence rules from pre-4.4 did not properly port over…

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed, but it  definitely is a high-priority bug.

I apologize for this issue and appreciate your understanding and patience.

Please let me know if you also notice some odd behavior, particularly 404s, with non-recurring events.

[Cliff]

You’re very welcome, and thanks for the kind words!

[Cliff]

The your-site-com/events page is always technically a WordPress archive, but our plugin has code to determine which view/template file to load based on your settings or other things added to the URL (like your-site-com/events/month)… so, no…

I visited your site — https://jordilabs.com/events/ — and see that you do have Day View active in the Tribe Bar view switcher, but https://jordilabs.com/events/today/ redirects back to List View — maybe this is intentional via some custom code you added to your site.

Assuming that redirect wasn’t there, I saw that the 2 URLs you initially shared already ask search engines to noindex them.

Therefore, I’m wondering if you just don’t want the Day View archive links to exist at all (just personal preference or some UX concerns), or is it because you’re concerned about SEO?

FYI: You could possibly also leverage the tribe_events_add_no_index_meta filter at https://github.com/moderntribe/the-events-calendar/blob/4.5.1/src/Tribe/Main.php#L1112-L1147

Please let me know your thoughts about this.

[Cliff]

Huiwen, I reviewed https://theeventscalendar.com/knowledgebase/community-tickets-configuring-paypal-split-payments/ and didn’t find any typos/discrepancies… there are very similar steps for Sandbox and Live modes and maybe they were misread… or maybe I’m not seeing the typo there.

Please let me know if this is the KB article you found the typo in.

[Cliff]

Well, to rephrase a bit after re-reading your question… yes, you could add “Name” and “Email” and whatever other Attendee Information fields you want to each ticket — but all 4 tickets will go to a single email address, which could then be forwarded to the others.

You can test it out at our demo site (that link I shared with you previously).

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Unfortunately, no. The purchaser’s email will receive all 4 of those tickets.

You could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.

This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

[Author]

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