[Cliff]

Hi, GK. Sorry you’re experiencing this.

I looked at that .ics file and couldn’t find an event with DJ EPOR on May 11 or 12.

Could you please provide a more complete screenshot of the post title(s) that get created? It’d be helpful to see each wp-admin Event edit screen as well, so I can see the times, timezone, and other details that got imported for you and can test if I can replicate this behavior on my own site.

(Please choose an event from at least one week in the future if possible.)

Thank you.

[Cliff]

Hi. Sorry you’re experiencing this, and thanks for this thorough report.

Before I pass it along to our developers, could you please explain what you meant by “deceptive old function”?

Also, I agree your number of events is not many. On my own localhost, I have 714 events; 16 are ticketed and it doesn’t load quickly either, but I don’t have the same duplicates you’re reporting: https://cl.ly/3R1Q0k270c2l

I see you have a lot of active plugins. Please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins and WooCommerce core) and see if that changes things.

Thank you.

[Cliff]

Thanks for those details and for renewing so we can continue to help here.

WooCommerce orders that aren’t yet Complete should still appear in the Attendees Report before they’re marked Complete.

Please share your System Information in a Private Reply. That will give me a lot of extra information to help diagnose the problem. (I wasn’t able to import it from your site for some reason; please make sure you have the latest versions of all our plugins.)

[Cliff]

6.1 says “…and make sure you’re in Live mode” so that looks good to me.

This is what I see in Sandbox: https://cl.ly/3D1u0x3g2B3c

and Live: https://cl.ly/1k110M1d0d2t

There’s a different Client ID for each mode.

Please let me know what I’m misunderstanding.

[Cliff]

Thanks for that feedback.

So are you saying the code snippet you shared is working when an event is created via wp-admin but not working when an event is created via the front-end CE form?

Also, with the specific code snippet you shared, I’d be concerned about post updates, whether done via wp-admin or the CE form.

For example, if the post_content was “Yellow” and 3 duplicates were created, then the initial post’s content is changed to “Red”, would 3 more duplicates get created — now 3 with “Yellow” and 4 with “Red” exist?

[Cliff]

Hi, Michael. Thanks for sharing this.

I understand the concept here, but Community Events doesn’t currently support WPML. However, this user managed to get it working on her own (at least to her satisfaction): https://theeventscalendar.com/support/forums/topic/conflict-with-wpml-anonymously-created-pending-events-hidden-in-admin-panel/

Are you suggesting that this solution alone would essentially be all that’s needed for you to consider Community Events fully integrated with WPML?

[Cliff]

Hi, Craig.

Event Aggregator still imports an iCal series of recurring events as individual events, not as a recurrence series.

There is a way to break PRO’s recurring events out from a series, out of the recurrence series, but not the other way around.

Technically, at this time, the way a recurrence series is structured is by creating the initial event, say Post ID 20, and then create all the other posts in the series, say 21, 22, and 23… then these three have 20 set as the post_parent… but we’ll eventually be doing away with this database structure.

You could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.

This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

===

Although this may not work unless you’re just concerned about a one-time import… if you import a single event that was recurring from iCal, you could delete all the recurrences that were imported (all but the first instance) and then turn that first instance into a recurring event via PRO’s functionality.

Please let me know if you have any follow-up questions on this topic.

 

[Cliff]

Hi, Fran.

Sorry you’re experiencing this frustration.

It could be a number of things, but I think trying this snippet may help:

https://gist.github.com/cliffordp/13c7a2e3f91158d5c9d0fca075b121fb

It loads our Customizer’s CSS in the header instead of the footer.

If this doesn’t help, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

[Cliff]

Hi.

This functionality doesn’t currently exist. I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/16518778-edit-attendee-meta-information-in-admin-backend

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

You could cancel their purchased ticket and re-submit it yourself on their behalf. The User Switching plugin (third-party, not guaranteed or supported by us) may come in handy for this–to submit it as them.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Sounds good! Have a great Friday.

[Cliff]

Hi, Sarabeth.

Sorry you’re experiencing this.

I haven’t seen this issue before.

I’d suggest switching to a WordPress default theme like Twenty Fifteen, Twenty Sixteen, Twenty Seventeen, etc. and see if the issue persists.

If it doesn’t, you likely have some theme CSS that’s causing this issue, for which you should contact your theme author.

Please let me know what you find out.

[Cliff]

Hi. I’m always glad to hear about user customizations like this!

I believe you’d use the tribe-events-bar-views filter, like is done in this file to add Map View to the Tribe Bar’s list of views: /wp-content/plugins/events-calendar-pro/src/Tribe/Geo_Loc.php

Please let me know how this goes for you.

[Cliff]

Gotcha. The screenshot link works now.

I haven’t heard of the issue you’re describing. Plus, we only provide support to current license holders who are running the latest version of the plugin… so my recommendation would be to get the latest versions of Event Tickets and Event Tickets Plus and try with those… hopefully it’ll work for you then.

Please let me know how this goes for you.

[Cliff]

Thank you for the update and for understanding we do not provide support for non-default WordPress themes… that being said, we have many customers who use Divi.

Here’s an example of my localhost site running the latest version of Divi theme, v3.0.43: https://cl.ly/3U2p330n2431

Please let me know how this goes for you.

[Cliff]

Thanks for the clarification.

Our Community Events add-on does not have WPML compatibility.

However, this user managed to get it working on her own (at least to her satisfaction): https://theeventscalendar.com/support/forums/topic/conflict-with-wpml-anonymously-created-pending-events-hidden-in-admin-panel/

Please let me know if you have any follow-up questions on this topic.

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