[Cliff]

Tim, bumping a thread in any forum (not just our forums) means to reply before anyone else has. It’s “a thing” because some forums sort by most recent activity.

Here’s a code snippet I came up with for your request:

https://gist.github.com/cliffordp/c2c929f1073d13b06372083ed02d3cd2

Please note that, per our Scope of Support / Terms, we do not provide custom coding, but sometimes we’re able to go a bit above and beyond, like I did here.

I hope it works well for you.

 

If you need more in-depth customizations, you may want to ask your developer or reference our documentation and list of known customizers.

For your 3rd item, please create a new, separate thread for that issue and include any screenshots, links, or video screen capture that may help us understand the issue fully. I’m requesting this of you because we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future, and thanks for your understanding.

Please let me know how this code snippet works out for you.

And, in case you’re unfamiliar…

Best practice for adding custom code (like to implement a PHP snippet to modify The Events Calendar) is to create a functionality plugin, unless it’s something specific to your theme, in which case best practice is to make sure you’re using a child theme<i>,</i> then add the customization to your child theme’s functions.php file.

I hope this information helps!

[Cliff]

Hi, Eivind.

We’ve seen this happen when a user’s browser has JavaScript disabled but not specific to mobile devices.

Do you think this could be the root cause of what you’re experiencing? If yes, I’ll add your report of this issue to our internal bug tracker where we keep tally of how many users are affected by each bug.

Please let me know.

[Cliff]

Hi, Linda.

There might be some CSS rules from your theme or another plugin affecting the display here. If you share a link to your site where I can see this, I might be able to take a quick look and see if I can offer a suggestion to fix this.

[Cliff]

Hi, Rachel. We replied on May 16 in response to your request and your previous forum thread about this.

I just now replied again so hopefully you can find this email thread in your inbox. It’ll come from

[Cliff]

Since it wasn’t clear from my previous reply… this is a known bug.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi, Doyle. Sorry you’re experiencing this.

Please reference https://theeventscalendar.com/support/forums/topic/sizingcapacity-question/ and let me know if you have any follow-up questions on this topic.

[Cliff]

Hi, Janeczka. Sorry you’re experiencing this.

You definitely do not need Events Calendar PRO to use Event Aggregator.

Please share your System Information in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

Also, would you be able to share an annotated screenshot, screen capture video, and/or relevant URLs to clarify exactly what’s happening here?

[Cliff]

Hi, Rob.

I’d suggest removing all of that custom CSS and add this custom CSS instead:

body.post-type-archive-tribe_events #tribe-geo-results .tribe-event-featured .tribe-events-event-meta {
background-color: #0ea0d7;
}
body.post-type-archive-tribe_events .tribe-events-loop .tribe-events-event-meta {
border: none;
}
body.post-type-archive-tribe_events .tribe-events-list .tribe-events-venue-details {
border-top: none;
}

Please let me know how this goes for you.

[Cliff]

Hi, Tim.

This is how it is by default–reverse chronological order.

So there’s no bug here, especially if everything else on your site is working well.

Please also note that “bumping” threads doesn’t get extra attention to your thread. We reply to them in order of original post datetime.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi, Iain.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi, Cary.

I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3762678-charge-for-event-submission-and-premium-featured-e

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

Thank you.

[Cliff]

Hi, Mathew.

This is a known issue. I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Yeah, no rush on our end. Please note that threads get Closed automatically after a couple weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.

Please share each debug message you think is related. For example, if visiting /events/month/ triggers 3 messages, please share all 3. And if /events/list/ triggers a different 2 messages, please state that.

Thank you!

[Cliff]

Hi, Jonas/Geert. Sorry you’re experiencing this.

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi, Bob.

That particular forum thread was about adding pagination to the wp-admin Attendees List report. That feature request hasn’t been implemented yet.

There are definitely multiple ways for our plugins to have their performance improved, but that’ll probably be perpetually true…

There are some high-traffic ticketing sites. I can’t guarantee this Attendee List pagination issue will be the only thing that you run into–because it depends on each server, site setup, and other plugins and themes–but we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Author]

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