Cliff

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Viewing 15 posts - 2,416 through 2,430 (of 10,686 total)
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  • in reply to: TICKETS SELLING FOR OTHER VENUES #1360356
    Cliff
    Member

    I’m glad to hear you’re all squared away. Thanks for letting us know. Have a good weekend!

    in reply to: Recurring Events – Single Event URL broken #1360346
    Cliff
    Member

    Thanks for your assistance, Mathew.

    Simona, could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    I imagine it will still be happening, but this is still the best first step.

    If it’s still not working, please install the Rewrite Rules Inspector plugin (third-party, not guaranteed or supported by us) and send me a screenshot of its full analysis of https://events.marylhurst.edu/event/catholic-mass-7/2017-10-12/

    in reply to: Why can't CSV imports from URL be scheduled? #1360316
    Cliff
    Member

    I posted this new feature request: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/31789591-ability-to-perform-a-csv-import-from-any-url

    And I modified the previous one we discussed to be specific to importing from one site running The Events Calendar to another, which is already possible via Event Aggregator.

    Please vote and comment (optional) for this new idea… until then, giving WP All Import a try might be the best option for right now. If you do try it, please share your feedback about it.

    in reply to: Photo View | Out of date order #1359984
    Cliff
    Member

    It’s the regular post_content, just like any Post, except that it’s a custom post type for Events. So it could be a site-wide coding mistake that just so happens to only show up here.

    Or it could be something specific to Events, in which case you might want to look at your template overrides for the files in the /wp-content/plugins/events-calendar-pro/src/views/pro/photo/ directory… or one of the functions (via action/filter hook) used by the files there.

    It might be easier to go the route of process of elimination: switch to Twenty Seventeen them and if fixed, look in your theme’s functions.php — next, move on to deactivating other plugins — etc.

    Please let me know what you find out.

    in reply to: Photo View | Out of date order #1359890
    Cliff
    Member

    This reply is private.

    in reply to: Two sites, community events doesn't work #1359874
    Cliff
    Member

    This reply is private.

    in reply to: TICKETS SELLING FOR OTHER VENUES #1359873
    Cliff
    Member

    You’re welcome. I saw you marked this thread as Resolved. Did you find a solution?

    in reply to: Display Normal Post with Events but exclude Event Category #1359792
    Cliff
    Member

    Sorry I misunderstood your request, Guy.

    The information I provided actually is the same regardless because custom coding falls outside our Scope of Support / Terms. Still, we do our best to point users in the right direction for any custom coding they might want to do, which is the only way to accomplish what you’re asking.

    Additionally, none of this would require adding any of our paid products.

    Are you interested in one of our paid products for reasons other than displaying The Events Calendar’s events (except those in a specified category) alongside Posts within the Blog Loop?

    in reply to: Photo View | Out of date order #1359788
    Cliff
    Member

    Hi, Ken. Your screenshot looks exactly how it should.

    Photo View uses the Isotope library, which fills in all the space from top to bottom, then left to right.

    In your screenshot, Oct 20 is highest, then Oct 30, then Nov 18.

    in reply to: Search Not working. Just spinning #1359784
    Cliff
    Member

    Hi, Matt.

    Please see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    If you’re a bit lost about it, please send a link to a page on your site where I could see this happening myself.

    in reply to: Recurring Events – Single Event URL broken #1359781
    Cliff
    Member

    Hi, Simona. Sorry you’re experiencing this.

    I couldn’t reproduce this issue on my localhost testing site, and it’s also working on our demo site: http://wpshindig.com/event/startup-happy-hour/all/

    One thing I noticed on your site that caused suspicion is that the “catholic-mass-7” slug ends in “-7”. Are you also experiencing this issue for recurring events that don’t end in “hyphen and a number”?

     

    in reply to: daily limit of aggregator #1359767
    Cliff
    Member

    Hi, Jason. Sorry for this issue.

    It sounds like you are understanding the limits correctly. Could you please send me a screenshot of your entire Event Aggregator imports screen?

    in reply to: Why can't CSV imports from URL be scheduled? #1359763
    Cliff
    Member

    I’ve updated that response to be clearer and copied it here:

    If you’re looking to copy events from one site running The Events Calendar to another site running The Events Calendar, our Event Aggregator add-on can do this.

    If you’re instead looking for The Events Calendar / Event Aggregator to import CSVs via URL, WP All Import (or a similar plugin) should be a viable option for you:

    Thanks for helping us get a clearer response there.

    All that being said, I’d guess a CSV via a URL isn’t terribly different than what we do now (upload it and get the file path, in just skimming the code).

    Out of curiosity, would all of your CSV URL(s) be publicly-accessible where anyone with the link could get it?

    in reply to: Can't Find Where to Review/Edit Attendees #1359664
    Cliff
    Member

    Ah, actually I did find a more closely-related bug that’s still open — and, thankfully, scheduled for release later this month.

    I marked this thread as Pending Fix, which means it should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

    I apologize for this issue and appreciate your understanding and patience.

    Hopefully, once it’s fixed, the counts will be more accurate… but please do assure your client that the actual data within EDD and within the Attendees Table (not the summary information) should definitely be 100% accurate (i.e. 16 sold and 12 complete is actually correct).

    in reply to: All day events not exporting as all day events #1359646
    Cliff
    Member

    Hi, Charles. Sorry you’re experiencing this.

    Could you please link me to one of the all day events on your site and also provide the exact URL you’re inputting to Outlook?

Viewing 15 posts - 2,416 through 2,430 (of 10,686 total)