Forum Replies Created
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AuthorPosts
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Cliff
MemberDavid, does that follow-up question mean the fix worked for you? I hope so.
To answer your follow-up question, there are a couple hooks in update_tickets(): https://github.com/moderntribe/event-tickets/blob/4.5.7/src/Tribe/Tickets_View.php#L154-L203
You could write your own function to do what you want to do when an attendee updates their attendance information.
For the future, please keep each thread to a single question and create a separate thread for each topic.
Thanks!
Cliff
MemberHi, Matthew. Bumping threads doesn’t help them get attention sooner. Additionally, please recognize that we try to reply within 1-2 business days. You replied on Saturday and bumped earlier today (Monday). I hope this information helps you know what to expect going forward. Sorry for any confusion otherwise.
To your question, no, you cannot override QR.php via our Themer’s Guide; only files that are in the “views” subdirectory can do so.
Regarding the snippet I provided you in the previous reply:
Best practice for adding custom code (like to implement a PHP snippet to modify The Events Calendar) is to create a functionality plugin, unless it’s something specific to your theme, in which case best practice is to make sure you’re using a child theme<i>,</i> then add the customization to your child theme’s functions.php file.
I hope this information helps!
Cliff
MemberHi. No. There won’t be any updates here until the fix for this bug is released.
I’d guess this would be fixed sooner than later, though, as it’s already been assigned and looks like it has made progress toward being included in an upcoming release.
Cliff
MemberHere’s a GIF of me viewing your link in my Chrome browser, which has an RSS previewer to make it easier to read RSS feeds: https://cl.ly/3a083l392h3Z
I hovered over each item in your feed to show you the dates (bottom-left corner) of each item.
October 30, 2017 at 8:38 pm in reply to: Would like to change the way events are displayed on hover #1371907Cliff
MemberYou could reference https://gist.github.com/cliffordp/2e5c53412171363b66864087b6a75bad and modify it for your purposes, but we wouldn’t be able to help further because of the custom nature of your request.
October 30, 2017 at 8:33 pm in reply to: Google search results displaying Event Calendar data #1371906Cliff
MemberPlease use the Structured Data Testing Tool I previously linked to and see if that returns the same 00:00
October 30, 2017 at 8:29 pm in reply to: Reporting the same issue (Resend Ticket Option/Action Not Showing Up) #1371904Cliff
MemberVery glad to hear. Have a great week.
October 30, 2017 at 8:28 pm in reply to: Problem with function "tribe_add_start_end_time_to_month_view " #1371901Cliff
MemberYou bet. Have a great week!
Cliff
MemberIf you are wanting to use Event Tickets and/or Event Tickets Plus but only allow your membership users to purchase the tickets, you could likely accomplish this with a small code snippet. It would depend on which membership plugin you’re trying to integrate with.
If you’re wanting to purchase Event Tickets Plus, please do so and then create a new support thread if you are unable to figure out the membership part of things.
I can’t guarantee we’ll be able to solve it for you, but we can try to help a little bit.
If it doesn’t work out, you could complete our Refund Request Form.
I hope this info helps. Let me know if you have any follow-up questions about this topic.
Cliff
MemberYes; thanks for sending the database dump.
Do you have the iCal Importer plugin active? If yes, that should be deactivated.
Please share your System Information in a Private Reply. That will give me a lot of extra information to help troubleshoot this.
October 30, 2017 at 8:09 pm in reply to: Single Woocommerce ticket "product" for event with multiple ticket types #1371892Cliff
MemberNo worries at all; glad to help! 🙂
Cliff
MemberHi, Tyler. Thanks for your interest in our plugin suite.
Our emails use the wp_mail() function so all the emails from your site (e.g. password reset emails) must be coming from that same email address.
Please reference http://www.wpbeginner.com/plugins/how-to-change-sender-name-in-outgoing-wordpress-email/ or a similar resource to learn how.
Please note that you posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.
We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum. The information I provided above does not require one of our paid add-ons.
If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.
Thank you for your understanding and thank you for using our plugins.
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Possibly helpful references:
- Our plugins’ feature requests forum
- Our plugin’s widgets and shortcodes
- Our free support forum for The Events Calendar (for bug reports and users helping each other — no usage support provided by us)
- Our free support forum for Event Tickets (for bug reports and users helping each other — no usage support provided by us)
Cliff
MemberHi, Angel. Yes, it’s easier than that because of using tribe_get_events().
Please reference https://theeventscalendar.com/knowledgebase/using-tribe_get_events/ and https://github.com/moderntribe/the-events-calendar/blob/4.6.2/src/functions/template-tags/general.php#L183-L219
Example:
$args = array( '<span class="pl-c">venue' => 7 </span>); $events = tribe_get_events($args);Please let me know if you have any follow-up questions on this topic.
October 27, 2017 at 10:39 am in reply to: Weird stuff happening when using a fieldset twice on one page #1370280Cliff
MemberCarsten, thanks for your effort but your last reply included the System Information Report as if you did not follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this. (Of course, we always recommend restorable database and file backups before modifying anything on your site.)
Please do test if the issue’s happening when your site is in this mode. If the issue does not happen when testing, please re-enable your plugins and theme to determine the conflict via the process of elimination and report back your findings.
Thank you.
October 27, 2017 at 10:34 am in reply to: Single Woocommerce ticket "product" for event with multiple ticket types #1370273Cliff
MemberI would recommend testing thoroughly to see if it does what you’re wanting it to do… that being said, I think yes it would work even if there’s a single ticket for an event.
We generally point users to https://theeventscalendar.com/knowledgebase/selling-tickets-from-the-woocommerce-products-page/ if they want all their tickets visible instead of hidden.
The snippet I provided you is different in that it only displays one and it renames the ticket title.
Please let me know if you have any follow-up questions on this topic.
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