[Cliff]

In that case, please change the Date with Year format in the Events “Display” settings to change from

j de F de Y

to

j \d\e F \d\e Y

or possibly double-slashes, like I previously illustrated.

Please let me know what you find out.

[Cliff]

Please give this snippet a try (be sure to read its comments):

https://gist.github.com/cliffordp/19978d19f9d8a0a589add5f841bd4ec1

Of course, we always recommend restorable database and file backups before modifying anything on your site.

[Cliff]

Hi, Aaron.

Thanks for posting here. UserVoice is the right place for suggesting features. The reason we requested you post here is because UserVoice isn’t the right place for back-and-forth exchanges.

The reason we wanted to chat here is because this is already the way things work. Here’s a screenshot of a single event page from my local testing site: https://cl.ly/3g0n1m09390c

Is this not what you are seeing? Or are you referring to a different area besides the single event page?

It could help for you to share a screenshot, link, and/or your System Information (in a Private Reply).

I’m looking forward to hearing back from you.

[Cliff]

Hi, Sara.

Thanks for your detailed question.

I visited your site and confirmed it does not scroll to the top for me either.

As Geoff pointed out in that previous thread you linked to, it could be a conflict with your theme or a plugin. I didn’t see any JavaScript console error, so that’s good, but it still may be a conflict.

I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

Let us know what you find out.

Thanks.

[Cliff]

Hi, Eric. Thanks for your interest in our plugin suite.

It sounds like you’re on the right track! Events Calendar PRO would add some functionality to your calendar overall, as well as Filter Bar and Community Events (CE).

If you want your users to be able to create recurring events via the CE form, you’ll need PRO.

Or if you want PRO’s Additional Fields, which are filterable on the front-end via Filter Bar.

Finally, PRO also adds additional views, like Photo and Map.

===

We don’t have any integration with any membership plugins, but you might be able to use any that integrates with WooCommerce or Easy Digital Downloads.

Although we don’t have anything to do with it, https://www.plusplugins.com/downloads/ultimate-member-events-calendar/ is a newly-released plugin that might be relevant to you.

Here’s another potential solution for you: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/6361368-discounted-ticket-price-for-logged-in-users

===

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi, Dan. Sorry you’re experiencing this.

I’d recommend trying another browser; make sure it doesn’t have privacy-blocking extensions enabled because those can sometimes inadvertently get in the way of such authorizations.

If that doesn’t work, please put your site in temporary troubleshooting mode–basically switching to a default theme and deactivating non-Modern Tribe plugins–and see if you’re then able to authorize.

If still not, keep your site in troubleshooting mode and then enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

[Cliff]

Hi, Alexandra.

I think you’ve likely posted your question in the wrong place.

We run The Events Calendar, and it doesn’t have any social/newsletter functionality like you described.

Have a good weekend and good luck with your troubleshooting!

[Cliff]

Hi, Marco.

I see it at the first 2 links you shared: https://cl.ly/0i1J3k3I3B3M

And regarding the main events page link in your 2nd reply: it does get added but not to every single view. For example, switch to Month View and it’ll display.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi. Thanks for your detailed question.

All the applicable assets should come from one of these directories:

• common/src/resources
• src/resources
• vendor

(Note that the Community Events plugin might load assets from The Events Calendar plugin’s directory instead of its own.)

As George suggests at https://theeventscalendar.com/support/forums/topic/date-format-and-picker-in-community-submission-form/#post-955407, you should enable SCRIPT_DEBUG if you want the unminified versions to load on your site (not required but can make it easier to debug and/or customize).

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

Please try changing your WordPress date format from having a single escaping slash to double-slash… from:

j \d\e F \d\e Y

to:

j \\d\\e F \\d\\e Y

[Cliff]

Maybe the default of 1 is coming from your theme or another plugin. Do all of your WooCommerce products default to a quantity of 1?

To answer your question, you likely could but we wouldn’t be able to provide this level of customization to you, per our Scope of Support / Terms.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

I’m unclear exactly what you’re asking.

test2.ics had LOCATION:Roedovre (no special characters)

https://www.google.com/maps/search/Roedovre/ does work, identifying it as https://www.google.com/maps/place/2610+R%C3%B8dovre,+Denmark/

Notice the URL is encoded so it doesn’t actually link to “Rødovre”

I actually tried to import test2.ics and it didn’t import even though it didn’t have any such characters in it. Is this what you experienced as well?

[Cliff]

Hi. By default all tickets display zero, as you’re wanting.

Do you have some custom code in place to set it to 1 instead of the default zero?

[Cliff]

Hi, Ajay. Sorry you’re experiencing this. I wasn’t able to reproduce this on my testing site.

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi, Roger. Please share your System Information in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

[Author]

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