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Mike,
I just heard back from our developer today, and it looks like he needs some more information from you to fully debug this. See his questions below:
1) What plugins / add ons is he using?
2) Does he have a log? Can we have a sampling of the queries that generate all that traffic?
3) Could he please install the debug bar http://wordpress.org/extend/plugins/debug-bar/ and check the # of queries with TEC on and with TEC off?
4) Can he give us a copy of the database or and admin access to his site so we can debug?Mike,
I just wanted to follow up with you and let you know that we’re still looking into this issue. Thanks for being patient and stay tuned!Great to hear you got everything sorted out Yvonne. Just let us know if you run into any further issues. Thanks!
Tony,
Was Rob able to resolve your issue? If not, just let me know and I’d be glad to help out. If so, just let me know and I can close out this thread. Thanks!Yvonne,
This is the response we got from one of our developers:“There is something that is causing .eventtable to have style=”display:none;” be added after the page is rendered to hide the fields. This would generally be caused by jquery/javascript, but in evaluating the listings theme scripts and css I see nothing that is calling .eventtable. The fact that it works when they switch to default theme leads me to believe it has something to do with their customization or the theme that is causing the display issue.”
Did you have someone customize this theme for you? If so, I would contact them to look into this further for you. If not, I would recommend following up with the WooThemes team to have them look into this. Please let us know if you’re able to get a response from them.
Thanks!
Jorgen,
I’m going to close this thread out since we haven’t heard back from you. Feel free to start another thread is this is still an issue. Thanks!Tiago,
I’m going to close this thread out since we haven’t heard back from you. Feel free to start another thread is this is still an issue. Thanks!Yvonne,
Since everything is working correctly with the default Twenty Eleven theme, it seems the issue lies with your ‘WooThemes: Listings’ theme. I’ll have a developer take a look and see if there’s anything on our end that we can resolve.In the mean time, feel free to get in touch with the WooThemes Support team to see if they’ve run across this issue before.
Stay tuned and I’ll let you know what we find out. Thanks!
I’m closing this thread out, since we haven’t heard back.
Todd – please open a new thread if you continue to have issues. Thanks so much!
I’m closing this thread out, since we haven’t heard back.
Tony – please open a new thread if you continue to have issues. Thanks!
Chris,
Did Barry’s latest code fix your issue? If so, just let us know and I’ll close out this thread. Thanks!I’m closing this thread out, since we haven’t heard back.
Abdullateef – please open a new thread if you continue to have issues. Thanks!
I’m closing this thread out, since we haven’t heard back.
Mike – please open a new thread if you continue to have issues. Thanks!
