Home › Forums › Calendar Products › Events Calendar PRO › MySQL Traffic is Very High after Install – Continued
- This topic has 8 replies, 3 voices, and was last updated 13 years, 6 months ago by
Casey.
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AuthorPosts
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October 17, 2012 at 11:14 am #26767
Mike
ParticipantThis is follow to a previous discussion I created:
We’ve heard back from the client’s IT department and they said: it appears that the request to get career (event) data and potentially update usage stats are occurring on every page in the site, rather than occurring only when you go to the events page.October 17, 2012 at 6:42 pm #26784Rob
MemberThanks for the note here, Mike. Jonah – who had responded in that previous thread – is out this week, but I’ve asked another member of the community team to work with you on getting this sorted tomorrow. Expect a response (and follow-ups as needed from there) come the morning, and thanks for your patience so far.
October 19, 2012 at 9:51 am #26868Casey
ParticipantMike,
I just wanted to follow up with you and let you know that we’re still looking into this issue. Thanks for being patient and stay tuned!October 19, 2012 at 12:01 pm #26875Casey
ParticipantMike,
I just heard back from our developer today, and it looks like he needs some more information from you to fully debug this. See his questions below:
1) What plugins / add ons is he using?
2) Does he have a log? Can we have a sampling of the queries that generate all that traffic?
3) Could he please install the debug bar http://wordpress.org/extend/plugins/debug-bar/ and check the # of queries with TEC on and with TEC off?
4) Can he give us a copy of the database or and admin access to his site so we can debug?October 20, 2012 at 9:55 am #26915Mike
ParticipantHi Casey,
Since we do not want to display this information on a publicly viewed forum. Is there an email address that you use so we can submit this information to you?October 20, 2012 at 11:09 am #26917Casey
ParticipantMike,
You can send us an email to pro (at) tri.be Thanks!October 23, 2012 at 2:11 pm #27071Casey
ParticipantMike,
Here’s what our developer found, along with some additional questions for you:
1) There's no query from our plugin in that list in the homepage (or in the other pages, for what its worth).
2) The claim that originated the support ticket ( " it appears that the request to get career (event) data and potentially update usage stats are occurring on every page in the site, rather than occurring only when you go to the events page." ) is not true given that log data. Can they show me the exact query they are referring to?
3) 19 queries for a WordPress homepage is not a lot. Anyway, almost all the queries I'm seeing are standard WP queries.
It looks like he needs a little more information regarding the specific query that you were referring to that’s executing on every page. Just let me know if that makes sense. Thanks!
October 24, 2012 at 5:21 pm #27161Rob
MemberAny chance you can get us that query, Mike? Let us know and we’ll do our best to get this sorted.
October 29, 2012 at 5:59 pm #27339Casey
ParticipantUnfortunately without being able to get a dump of the database, we can’t replicate this issue and investigate further. Please let us know if this changes. Thanks!
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