[Brendan]

Hi Shane,

So this issue is a Woocommerce issue. You can reach out to them for support if that option is not working. Here is a guide I have found as well addressing this issue: http://jeroensormani.com/redirect-users-after-add-to-cart/

Let me know if that works.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for the response. Admin, meaning when you are logged in can you see the events, and I see that you can. So, can you send me the venue info for that event. Also, can you try recreating that same event?

Does it show if you recreate it? If not, try assigning a different venue to it.

I’m just wondering that it may be the venue location that is getting hung up somewhere.

Let me know what you find.

Thanks,
Brendan

[Brendan]

This reply is private.

[Brendan]

Hi there,

Going to close this out since I responded to your other ticket.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for email support and sorry you are having issues. If its not the email server, then it sounds like there is a conflict. To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

Let me know what you find.

Thanks,
Brendan

[Brendan]

No worries!

Let us know if there is anything else we can do for you.

[Brendan]

Hi there,

Sorry for the delay. Company is on retreat. Anyway, if you go to Events > Help you can see your imports.

Each event is considered an import.

Thanks,
Brendan

[Brendan]

Hi there,

I see what you are saying. You can try added this css to your style.css file in your theme:

div#tribe-events-pg-template {padding: 20px;}

If for some reason that doesn’t work, add it this way:

div#tribe-events-pg-template {padding: 20px !important;}

And obviously you can change the amount of padding to fit your desired looked.

Thanks,
Brendan

[Brendan]

Hi Mary,

I have seen users use Paid Membership Pro with our plugin and should be fine. Not sure on the second one.

Hope that helps.

Thanks,
Brendan

[Brendan]

Hi Doug,

Thank you for your patience. Its still in the works and unfortunately I do not have info on when it will be released.

We will email you as soon as its fixed.

Thanks,
Brendan

[Brendan]

Anytime!

Thanks for emailing support.

[Brendan]

Hi there,

I responded to your previous ticket.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for email support and sorry you are having issues. Sounds like there is a conflict. To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

Let me know what you find.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support. Here is a page where we have some recommendations on this: https://theeventscalendar.com/knowledgebase/admin-roles-and-permissions/

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support. Out of the box it doesn’t but you are able to edit the template. This would require knowledge of code.

Hope that helps.

Thanks,
Brendan

[Author]

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