[Brendan]

Hi there again,

Just spoke with one of the devs and he said there is an issue with auto imports so I added this ticket to the bug report.

They will email you as soon as its complete.

Thanks,
Brendan

[Brendan]

Hi there,

For this particular link, I imported and got three events. There were no duplicates however it was a one time import. Are you trying to do scheduled imports?

Thanks,
Brendan

[Brendan]

Hi Jared,

I found out why there is a limit on sites. It comes down to scaling issues on our aggregator and anything more than 10 will degrade the service. This is something we are working on but until that happens which may take a while there will be a 10 site maximum per hub license.

Hope that helps.

Thanks,
Brendan

[Brendan]

Hi there,

Glad it worked and sorry for the hassle. You are exactly correct that it should work with both the road and abbreviation. This is something we will bring up to devs.

Thanks,
Brenda

[Brendan]

Hi Renato,

I apologize and understand the concern. We had very low support staff for the past week and most our coming back now to address your concerns.

Thank you for your patience.

Brendan

[Brendan]

Anytime John!

[Brendan]

Hi Steven,

We have found the bug and our developer is working on a fix. We will update you as soon as its resolved.

Thanks,
Brendan

[Brendan]

Hi Steven,

I spoke with the supervisor here and he said we had some similar with the Divi theme and doing some more troubleshooting to see where the error is coming from.

I will keep you posted and thanks for your patience.

Brendan

[Brendan]

Hi there,

Thanks for emailing support. Events Tickets Plus only requires a Ecommerce plugin like Woocommerce.

Hope that helps.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

Thanks,
Brendan

[Brendan]

Hey, thanks for writing in!

We run a number of sales and promotions throughout the year and you can find the latest and greatest offers listed on our Deals, Coupons & Discounts! page.

If nothing there fits exactly what you’re looking for, I’d suggest either subscribing to our email newsletter or following us on Twitter because we also make those announcements there.

Cheers!
Brendan

[Brendan]

Hi there,

Whew! Glad you got it figured out.

Let us know if there is anything else we can help with.

Thanks,
Brendan

[Brendan]

Hi Karly,

Thanks for checking. We will keep you posted.

Brendan

[Brendan]

Hi there,

So on the email screen in woocommerce there is a section for tickets and you can have emails regarding event tickets to go to that email address.

Does that work?

Thanks,
Brendan

[Author]

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