Shortcode Not Working After Update

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  • This topic has 13 replies, 3 voices, and was last updated 6 years ago by Steven Trudell.
Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #1438757
    Steven Trudell
    Participant

    Hi there,

    I updated The Events Calendar Pro on Friday 1/26 and now my shortcode to the event calendar aren’t working properly.
    The shortcode lives here: https://watersedge.devcourtland.com/summer-camps-calendar/. The “View As” toggle is not displaying the views when clicked.

    Also on this page: https://watersedge.devcourtland.com/news-and-events, the next arrow to view the next month is not showing the next month.

    Thanks,
    P.T.

    #1440137
    Brendan
    Keymaster

    Hi there,

    Looks like there is a conflict between our javascript and possibly your theme’s javascript. Can you also try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

    Thanks,
    Brendan

    #1441064
    Steven Trudell
    Participant

    Looking at the console, I see this debugging message:

    TEC Debug: vendor bootstrapDatepicker was not loaded before its dependant file tribe-events-bar.js

    That would seem to explain the issue right there … but how do we get these to load in the right order?

    #1442120
    Brendan
    Keymaster

    Hi there,

    Ok so that makes more sense. Sounds like there is a conflict in jquery. Do you know if you have any jquery libraries in your themes function.php file. You can open that file and search “jquery” to see.

    Let me know what you find.

    Thanks,
    Brendan

    #1442413
    Steven Trudell
    Participant

    Thanks. No, there is no reference to jquery in the functions.php file of either the theme or the child theme.

    #1442867
    Brendan
    Keymaster

    Hi there,

    It may be in the footer.php or header.php as well. Can you check both of those?

    Thanks,
    Brendan

    #1444050
    Steven Trudell
    Participant

    Thank you. No, there is no reference to jquery in the footer.php nor header.php file.

    #1445403
    Brendan
    Keymaster

    Hi Steven,

    I spoke with the supervisor here and he said we had some similar with the Divi theme and doing some more troubleshooting to see where the error is coming from.

    I will keep you posted and thanks for your patience.

    Brendan

    #1445408
    Brendan
    Keymaster

    Hi Steven,

    We have found the bug and our developer is working on a fix. We will update you as soon as its resolved.

    Thanks,
    Brendan

    #1458558
    Steven Trudell
    Participant

    Hi – just following up on this, has a fix been made?

    #1461449
    Brendan
    Keymaster

    Hi Steve,

    Its in our list of items to fix, however its still in the works. We appreciate your patience.

    Thanks,
    Brendan

    #1473967
    Victor
    Keymaster

    Hi Steve!

    Just wanted to share with you that a new maintenance release (for the Week of 5 March 2018) is out, including a fix for this issue 🙂

    Find out more about this release → https://theeventscalendar.com/maintenance-release-week-5-march-2018/

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    #1492931
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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