Brendan

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Viewing 15 posts - 1,231 through 1,245 (of 2,028 total)
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  • in reply to: Aggregate concert ticket listings #1461517
    Brendan
    Keymaster

    Hi Sandra,

    Thanks for considering our Aggregator. At this time, id does not handle external sources as these. Most people use it for Facebook and Meetup.

    Hope that helps.

    Thanks,
    Brendan

    in reply to: Display Views gives 404 error when translated into French #1461511
    Brendan
    Keymaster

    Hi there,

    Hopefully you were able to get Victor’s info.

    We do see this sort of issue pop up from time to time and most of those cases can be resolved by following the steps outlined in this article. Will you please give those steps a try and let me know if you see a difference?

    This should help do the trick but, if not, please do let me know and we can try some more troubleshooting methods to resolve this.

    Thanks!
    Brendan

    in reply to: Past Events stops at page 2 #1461504
    Brendan
    Keymaster

    Hi there,

    So looking at the console. I can see no javascript errors but I do see its not working. Now, can you enable debug mode and then go to that page and see if there are any errors and send them here?

    https://codex.wordpress.org/WP_DEBUG

    Thanks,
    Brendan

    in reply to: Events Calendar PRO Update Fail #1461465
    Brendan
    Keymaster

    Hi there,

    Yes, so what you need to do is remove the plugin directories from the plugins folder and install fresh copies. This doesn’t remove the data since that is stored in the database so all of your events and settings will remain the same.

    Let me know how that goes.

    Thanks,
    Brendan

    in reply to: Shortcode Not Working After Update #1461449
    Brendan
    Keymaster

    Hi Steve,

    Its in our list of items to fix, however its still in the works. We appreciate your patience.

    Thanks,
    Brendan

    in reply to: Bug! Resizing the window changes date! #1461447
    Brendan
    Keymaster

    This reply is private.

    in reply to: Recurring Events creating 404 #1461370
    Brendan
    Keymaster

    Hi there,

    Can you do the last part of the above link titled “further diagnostic steps” and reply with the results?

    Thanks,
    Brendan

    in reply to: non-profit discount response? Awaiting response from January #1461361
    Brendan
    Keymaster

    Hi Michelle,

    Thanks, will have our team look for it.

    Brendan

    in reply to: Take a deposit using Events Ticket Plus #1461147
    Brendan
    Keymaster

    Thanks Glenn

    in reply to: Take a deposit using Events Ticket Plus #1460563
    Brendan
    Keymaster

    Hi Glenn,

    You definitely bring up a valid point with using extensions for woocommerce. I know other customers use extensions to extend functionality so its worth a shot. We just don’t have anything on hand. Granted, we do offer a no questions asked full refund within the first 30 days.

    Hope that helps.

    Thanks,
    Brendan

    in reply to: Events Calendar PRO Update Fail #1460532
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. You most likely are running into a permission issue. First thing to try is upload your plugins manually through FTP.

    Let me know how that goes.

    Thanks,
    Brendan

    in reply to: Past Events stops at page 2 #1460527
    Brendan
    Keymaster

    Hi there,

    Can you also try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

    Thanks,
    Brendan

    in reply to: Drop down selections not working #1460524
    Brendan
    Keymaster

    Hi there,

    Can you also try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

    Thanks,
    Brendan

    in reply to: Annual view and color type of course #1460523
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. The event calendar pro will have the same monthly structure as the regular event calendar. Not to say it can’t be done, but it would require custom development on your end.

    Hope that helps.

    Thanks,
    Brendan

    in reply to: Calendar view with thumbnail view in same page #1460522
    Brendan
    Keymaster

    Hi there,

    Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Thanks,
    Brendan

Viewing 15 posts - 1,231 through 1,245 (of 2,028 total)