Brendan

Forum Replies Created

Viewing 15 posts - 931 through 945 (of 2,028 total)
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  • in reply to: Facebook events not being uploaded to website #1514277
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support and I sincerely apologize for the frustration. We were blindsided by Facebook along with other providers with the new rules not allowing imports. We are continuing our efforts to work with them and encourage anyone willing to reach out to Facebook on various social media platforms to voice their needs as well. We will definitely keep everyone posted with updates here: https://theeventscalendar.com/event-aggregator-status/

    Thanks,
    Brendan

    in reply to: Facebook API #1514275
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support and I sincerely apologize for the frustration. We were blindsided by Facebook along with other providers with the new rules. We are continuing our efforts to work with them and encourage anyone willing to reach out to Facebook on various social media platforms to voice their needs as well. We will definitely keep everyone posted with updates here: https://theeventscalendar.com/event-aggregator-status/

    Thanks,
    Brendan

    in reply to: Some questions about the Events Calender #1514268
    Brendan
    Keymaster

    Hi there,

    Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Thanks,
    Brendan

    in reply to: Diff btw using an RSS feed and Event Aggregator #1514265
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing sales. Event Aggregator would not pull in events from other sites. It only works pulling in events from sources like Google calendar, Facebook, Meetup, etc.

    Hope that helps.

    Brendan

    in reply to: Conflicting Plugins #1514261
    Brendan
    Keymaster

    Hi Richard,

    Were you able to go through the instructions Victor sent in regards to looking for conflicts?

    Thanks,
    Brendan

    in reply to: Past Events stops at page 2 #1514258
    Brendan
    Keymaster

    Hi Jacob,

    Good to know. I will let our devs know for possible conflict as well.

    Thanks,
    Brendan

    in reply to: Footer show in the middle of my events. #1513882
    Brendan
    Keymaster

    Hi there,

    Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Thanks,
    Brendan

    in reply to: keep changes in view files after updates #1512772
    Brendan
    Keymaster

    Hi there,

    Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Thanks,
    Brendan

    in reply to: Attendee Information #1512765
    Brendan
    Keymaster

    Hi there,

    Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Thanks,
    Brendan

    in reply to: Footer show in the middle of my events. #1512764
    Brendan
    Keymaster

    Hi there,

    Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Thanks,
    Brendan

    in reply to: Upload issues and Pro question #1512763
    Brendan
    Keymaster

    Hi there,

    The Pro version will not remove your settings but you may lose customization since the Pro version will override the standard version in multiple areas. As for the first question, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Thanks,
    Brendan

    Brendan
    Keymaster

    Hi There!

    Thanks for taking your time to report this.

    Facebook recently announced a range of changes to their APIs (the protocols we use to ‘speak’ to their servers and retrieve event information) which are having an affect on Event Aggregator users.

    As a result, some Facebook imports that previously worked are not currently possible. Further details can be found in the following article > https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy/ We will keep you updated as the situation develops.

    We appreciate your patience in the meantime.

    Best,
    Brendan

    in reply to: Ticket selling integration in Event Calendar #1511818
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing sales. You would need the Events Tickets Plus plugin available for purchase on our site in order to setup selling functionality.

    Thanks,

    Brendan

    in reply to: Which criteria to choose the event company #1511813
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing sales. Did you have a question?

    Thanks,

    Brendan

    in reply to: Discountcode #1511760
    Brendan
    Keymaster

    Hi Marco,

    I’m so sorry about that. Can you submit an application again at non-profit discount by completing the form at https://theeventscalendar.com/apply-for-npp.

    ⚠️Please Note: Licenses granted through this program do not include access to support. 
    If you need in-depth support, 
    please consider purchasing a regular license.

    Is there anything else I can help you with?

    Thanks
    Brendan ?

Viewing 15 posts - 931 through 945 (of 2,028 total)