Brendan

Forum Replies Created

Viewing 15 posts - 841 through 855 (of 2,028 total)
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    Posts
  • in reply to: Plugin Updates Leaves Website with Fatal Error #1532391
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. One thing I would try is to manually upload fresh copies of the plugin. So delete the plugins and reinstall. Sometimes code is missing if the server times out and could cause an issue like this.

    Let me know how that goes.

    Thanks,
    Brendan

    in reply to: Monthly events #1532388
    Brendan
    Keymaster

    Hi there,

    Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Thanks,
    Brendan

    in reply to: Filter Bar Conflict with Avada Theme #1532316
    Brendan
    Keymaster

    Hi there,

    Unfortunately I am not able to duplicate this using the same version fo Avada and WordPress ( see my dev setup here: http://54.175.39.73/events/ ). I see there is a console error with jquery. Are you using a child theme and was any additional jquery added to the functions.php file? There is definitely a conflict somewhere.

    Please let me know what you find.

    Thanks,
    Brendan

    in reply to: Rest api #1532304
    Brendan
    Keymaster

    Hi there,

    Here is everything that can be done with the REST API: https://theeventscalendar.com/knowledgebase/introduction-events-calendar-rest-api/

    Thanks,
    Brendan

    Brendan
    Keymaster

    Hi there,

    Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Thanks,
    Brendan

    in reply to: shopping cart / registration questions #1531354
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. Sounds like there is a conflict since it looks correct. Can you try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

    Thanks,
    Brendan

    in reply to: Filter Bar Conflict with Avada Theme #1531353
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. Sounds like a conflict. Can you try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

    Thanks,
    Brendan

    in reply to: Bundle options #1531035
    Brendan
    Keymaster

    Hi Gareth,

    We run a number of sales and promotions throughout the year and you can find the latest and greatest offers listed on our <span style=”font-weight: 400;”>Deals, Coupons & Discounts! page.

    If nothing there fits exactly what you’re looking for, I’d suggest either subscribing to our email newsletter or following us on Twitter because we also make those announcements there.

    Cheers!
    Brendan

    in reply to: List View Bug #1530334
    Brendan
    Keymaster

    Hi there,

    Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Thanks,
    Brendan

    in reply to: Bundle options #1530333
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. Unfortunately, we do not have the option to swap out products in the bundle.

    Thanks,
    Brendan

    in reply to: EVENTS CALENDAR PRO paired with EVENT TICKETS #1530332
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. Yes, both will work together and if do not renew, they plugins will still work, they will just not be able to update or get support.

    Thanks,
    Brendan

    in reply to: Number of tickets in the event submission form. #1530330
    Brendan
    Keymaster

    Hi there,

    I see you have events tickets plus. You will need the community tickets addon as well.

    Thanks,
    Brendan

    in reply to: event time shifts without notice #1530329
    Brendan
    Keymaster

    Hi there,

    Are you able to send me the ics file of the events so I can take a look?

    Thanks,
    Brendan

    in reply to: Rest api #1530327
    Brendan
    Keymaster

    Hi there,

    Creating events with the rest api is not included in the pro version. Not to say its not possible, its just something you would have to custom development.

    Thanks,

    Brendan

    in reply to: Paid Subscribers/Members & Community Events Calendar #1530173
    Brendan
    Keymaster

    Anytime Antony!

Viewing 15 posts - 841 through 855 (of 2,028 total)