Brendan

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Viewing 15 posts - 826 through 840 (of 2,028 total)
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  • in reply to: Updating eventbrite image #1535380
    Brendan
    Keymaster

    Hi Sarah,

    Is it possible the setting may be something different as we see here:

    Thanks,
    Brendan

    in reply to: Several Questions! #1535345
    Brendan
    Keymaster

    Hi – great question!

    That is not directly supported, but it is possible to use Community Tickets to let organizers submit events with tickets – and split income received through ticket sales between that person and the site owner.

    Our plugins are very flexible, though – so if you literally want to create some sort of paywall where users are charged a fee per submission that would certainly be possible through some custom dev work (while beyond what we can assist with, it should be a manageable task for most established WordPress developers).

    Check out our list of customizers.

    I hope that helps and let me know if I can answer anything else.

    Thanks,
    Brendan

     

    in reply to: Refund Request #1534378
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. I have processed the refund. Please allow a few days for processing.

    Thanks,
    Brendan

    in reply to: Bundles #1534375
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. Its what our marketing team has decided to build based on current user stats on who uses which products together most often.

    Thanks,
    Brendan

    in reply to: Updating eventbrite image #1534367
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. When you edit the event and change the featured image on the right, is it not updated on your Eventbrite event?

    Thanks,
    Brendan

    in reply to: Several Questions! #1534366
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. Let me answer your questions below:

    1. How easy is it to upgrade from personal to business to agency & beyond? Very easy, click of button
    2. How easy is it to upgrade from an add-on feature to a bundle if need be? You can add new plugins but can’t upgrade to a bundle, bundles need to be purchased in their entirety.
    3. Is there a way to embed a calendar on a specific page that allows me to further customize the page rather than replacing it. Is that the short-code option under the Pro plans? Yes, shortcodes do this
    4. Is there an option to allow events to open as pop-ups rather than forcing my users onto a new single-event page? Not out of the box. Its possible but would take custom development on your end.
    5. Pro Customization – is it possible to customize fonts/colors/sizes etc with a paid pro version? You can allow the calendar to pull styles from your theme so essentially yes.

    Thanks,
    Brendan

    in reply to: Will EVENT TICKETS PLUS work with ExchangeWP ? #1534365
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. I am not familiar with anyone working with the two plugins together so its impossible to say for sure. We do offer a 30 day refund if you purchase and find it does not work with your ExchangeWP plugin.

    Thanks,
    Brendan

    in reply to: RSVP for recurring events #1534024
    Brendan
    Keymaster

    Hi there,

    You would have to attach the ticket to a single event and then list out all the events in that series manually. So technically you could partially do that but would be losing some of the functionality of the plugin.

    Thanks,
    Brendan

    in reply to: RSVP for recurring events #1533531
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. Unfortunately, RSVP does not work for recurring events.

    Thanks,
    Brendan

    in reply to: Event Calendar Pro plus Event Tickets Clarification #1533530
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. The RSVP doesn’t work on any event in that series of recurring events.

    Thanks,
    Brendan

    in reply to: Mobile Check-In #1533529
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. Yes, you are able to use QR codes for checkin.

    Thanks,
    Brendan

    Brendan
    Keymaster

    This reply is private.

    in reply to: Number of tickets in the event submission form. #1533443
    Brendan
    Keymaster

    Hello, Paul

    You can add additional fields by going to ‘Events > Settings’ and clicking on the ‘Additional Fields’ tab. See the screenshot below for a helpful visual.

    Does this help answer your question? Let me know how it goes!

    Cheers,
    Brendan

    in reply to: Filter Bar not working for locations #1533438
    Brendan
    Keymaster

    Hi there,

    What happens if you switch to the default 2017 theme?

    Thanks,
    Brendan

    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. You should be able to upload a text file so that is weird. I would contact your host and see if all of the directory permissions are correct. Sounds like some of the files may not be reaching your server.

    Let me know how that goes.

    Thanks,
    Brendan

Viewing 15 posts - 826 through 840 (of 2,028 total)