Filter Bar not working for locations

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    Posts
  • #1528022
    Tommy Chamings
    Participant

    Hello!

    I’m afraid my filter bar here https://www.bigrockclimbing.com/sessions/ does not work following an update.

    Additionally, when I use the nav links on the pages where I am using the calendar via shortcode as per here
    https://www.bigrockclimbing.com/bond-book/
    https://www.bigrockclimbing.com/hub-book/
    the location is dropped unless I refresh the page.
    e.g. I hit the “June” nav link and the title is “Sessions for June 2018”, but refreshing adds the title back correctly to “Sessions for June 2018 › Big Rock Bond”

    #1528676
    Brendan
    Keymaster

    Hi there,

    Thanks for email support and sorry you are having issues. Sounds like there is a conflict. To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

    Let me know what you find.

    Thanks,
    Brendan

    #1532744
    Tommy Chamings
    Participant

    Regarding both issues, I can resolve these only if I refresh the page.

    For example
    https://www.bigrockclimbing.com/bond-book/
    I navigate to the next month (June) and my location (Big Rock Bond) disappears from the title (Sessions for June 2018).
    I refresh the page and it appears (Sessions for June 2018 > Big Rock Bond).

    Same issue with the Filter Bar
    I have to select a location, then refresh the page for the filter to work.

    #1533438
    Brendan
    Keymaster

    Hi there,

    What happens if you switch to the default 2017 theme?

    Thanks,
    Brendan

    #1533675
    Tommy Chamings
    Participant

    Hi Brendan,

    The issue is exactly replicated defaulting to the 2017 theme.

    #1536701
    Brendan
    Keymaster

    Hi there,

    Looks like this is a bug and is being fixed. I am marking this ticket as pending fix and we will notify you as soon as its done. In the mean time, you can switch to a different option other than check boxes since that is the only thing affected right now.

    Thanks,
    Brendan

    #1541273
    Victor
    Member

    Hi Tommy!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

    Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-27-may-2018/

    We apologize for the delay and appreciate your patience while we worked on this.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    #1541571
    Tommy Chamings
    Participant

    This reply is private.

    #1542460
    Brendan
    Keymaster

    This reply is private.

    #1558453
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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