Home › Forums › Calendar Products › Events Calendar PRO › Filter Bar not working for locations
- This topic has 8 replies, 3 voices, and was last updated 7 years, 10 months ago by
Tommy Chamings.
-
AuthorPosts
-
May 11, 2018 at 3:10 am #1528022
Tommy Chamings
ParticipantHello!
I’m afraid my filter bar here https://www.bigrockclimbing.com/sessions/ does not work following an update.
Additionally, when I use the nav links on the pages where I am using the calendar via shortcode as per here
https://www.bigrockclimbing.com/bond-book/
https://www.bigrockclimbing.com/hub-book/
the location is dropped unless I refresh the page.
e.g. I hit the “June” nav link and the title is “Sessions for June 2018”, but refreshing adds the title back correctly to “Sessions for June 2018 › Big Rock Bond”May 11, 2018 at 1:42 pm #1528676Brendan
KeymasterHi there,
Thanks for email support and sorry you are having issues. Sounds like there is a conflict. To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.
Let me know what you find.
Thanks,
BrendanMay 17, 2018 at 5:23 am #1532744Tommy Chamings
ParticipantRegarding both issues, I can resolve these only if I refresh the page.
For example
https://www.bigrockclimbing.com/bond-book/
I navigate to the next month (June) and my location (Big Rock Bond) disappears from the title (Sessions for June 2018).
I refresh the page and it appears (Sessions for June 2018 > Big Rock Bond).Same issue with the Filter Bar
I have to select a location, then refresh the page for the filter to work.May 17, 2018 at 3:20 pm #1533438Brendan
KeymasterHi there,
What happens if you switch to the default 2017 theme?
Thanks,
BrendanMay 18, 2018 at 3:33 am #1533675Tommy Chamings
ParticipantHi Brendan,
The issue is exactly replicated defaulting to the 2017 theme.
May 22, 2018 at 7:51 pm #1536701Brendan
KeymasterHi there,
Looks like this is a bug and is being fixed. I am marking this ticket as pending fix and we will notify you as soon as its done. In the mean time, you can switch to a different option other than check boxes since that is the only thing affected right now.
Thanks,
BrendanMay 29, 2018 at 2:51 pm #1541273Victor
MemberHi Tommy!
Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂
Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-27-may-2018/
We apologize for the delay and appreciate your patience while we worked on this.
Please update the plugins and let us know if the fix works for your site.
Best,
VictorMay 30, 2018 at 1:57 am #1541571Tommy Chamings
ParticipantThis reply is private.
May 30, 2018 at 5:01 pm #1542460Brendan
KeymasterThis reply is private.
June 21, 2018 at 9:35 am #1558453Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
AuthorPosts
- The topic ‘Filter Bar not working for locations’ is closed to new replies.
