[Brendan]

Hi there,

Thanks for emailing support and sorry you are having issues with select2 conflicts. You are correct to dequeue the tribe version. In regards to updating our version to the latest version or scoping it to work with EC only is a great suggestion and I will pass it along to the devs.

If you would like you can fill out a feature request as well.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support and sorry we are not able to provide the Facebook imports at this time. I have processed the refund and it should take 3-5 business days to appear back on your card.

Please let us know if you have any other questions.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for considering our products! Picking the event up with a shortcode trigger and possibly emailing it is a great idea, unfortunately not something that is a feature. Something like this would require some custom development.

Check out our List of customizers we work with.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support!

I understand you would like multiple editors to edit an event.

If a user is a WordPress Editor or Administrator, they should be able to edit any of the events via wp-admin.

However, if you’re wanting such users to be able to edit via Community Events front-end form, that may require customized coding to accomplish this. I don’t believe we have an existing code snippet available to provide to you at this time for this.

You might benefit from a plugin like User Role Editor (or others like it), but we don’t provide support for using such a plugin.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support!

I understand you would like the map to open directly to the visitors city? That sounds like a very useful feature, however we do not have this as a solution. Feel free to fill out a feature request to possibly add this in the future.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for considering our products! The image widget is compatible with WordPress and most themes however, I am not sure with your particular theme since you mention “custom”. If you purchase this plugin or any other of our plugins, we do offer a 30 day refund.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support. Upgrading would not renew the plugin, it will just upgrade it and your new plan will have the same expiration as your current plan.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support. Are you trying to export events or tickets?

Thanks,
Brendan

[Brendan]

Hi there,

We are always looking for ways to improve especially if its something multiple customers want. You can visit our feature request site and submit this feature. The more votes it receives, the more likely we are able to implement.

Feature Request

Thanks,
Brendan

[Brendan]

Hi there,

Go into your WordPress admin and go to Events > Settings > Licenses and it will automatically attempt to validate your key. Once it does, it will not be present in your account.

Let me know if you have any issues.

Thanks,
Brendan

[Brendan]

Hi there,

Technically yes, you could give them a far event date in the future.

Once you click on the event it will display only the map for that event. You would have to add custom code to get the main event map on a particular event.

We do not have a trial but we do offer a 30 day refund.

Thanks,
Brendan

[Brendan]

Hi there,

We offer a 30 day refund if you decide its not for you.

Thanks,
Brendan

[Brendan]

Hi there,

Yes, there is a yearly charge for the plugin in order to receive updates and premium support.

Thanks,
Brendan

[Brendan]

Hi Fran,

Sorry about that. Yes, you would need Event Tickets Plus and Woocommerce. the coupons would be created in Woocommerce.

Thanks,
Brendan

[Brendan]

Hi there,

Can you go into your account and click on License Keys and see what domain associated with it?

Let me know what you find.

Thanks,
Brendan

[Author]

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