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Howdy Jared,
I would love to help you with this.
Would you mind grabbing your system information and pasting it here? Make sure to use the ‘Set as private reply’ checkbox to protect your private information from the public. You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the ‘System Information’ box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help) That will give me a lot of extra information to help diagnose the problem.
To be upfront this seems like it is probably a theme conflict, maybe a plugin one. Basically the theme or plugin is designed fro an older version of The Events Calendar and they will need to release an updated version for it to be compatible with the latest versions of our plugins. You could isolate which things are conflicting by doing a conflict test. This guide walks you through how to test for a conflict, and then identify what is conflicting.
Cheers!
– Brook
Howdy Christian Jaroljmek,
I would love to help you with this.
Thank you for sharing the past CSS. I can see how that helps a bit even still, but obviously not good enough.
Unfortunately this is now going to need more than a simple CSS fix, it will require a theme override for /event-tickets-plus/src/views/wootickets/tickets.php . We do have a guide for creating these: Themer’s Guide but it will still involve a goodly bit of knowledge on WP Theming to convert the current WooCommerce table into something that can be multiple rows. If you do not have the requisite knowledge you should definitely reach out to the theme author, they appear to already support The Events Calendar so it is quite likely they would be interested in support Event Tickets Plus as well.
I wish I had better news on that front. Please let me know if you have any questions. Cheers!
– Brook
Howdy Brian!
I would love to help you with this. Thank you for giving the update another try with The Events Calendar updating first. I see you have been researching this.
We are still not totally clear the exact circumstance this happens in, but do have a couple of suspicions. To be clear, were you updating Event Tickets and Event Tickets Plus to 4.2? Those plugins are interdependent so they must both be updated. It is best to update all Tribe addons at the same time, thought updating The Events Calendar first probably would not hurt.
Would you mind grabbing your system information and pasting it here? Make sure to use the ‘Set as private reply’ checkbox to protect your private information from the public. You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the ‘System Information’ box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help) That will give me a lot of extra information to help diagnose the problem.
Cheers!
– Brook
Thanks for sharing your solution Joe!
I just pored through UserVoice (feature suggestion page for The Events Calendar) and did not find any suggestions that appear to cover this. Would one of you be keen on suggesting it? We really appreciate feedback on features you’d like to see. I could picture this being a popular one. At the moment obviously it is not a feature, the closest thing to it is what Joe shared.
Cheers!
– Brook
Howdy Kate!
I would love to help you with this.
Do you have the code that you are using to dynamically hide the link? Sharing that could certainly offer some insight into why this isn’t working. I’d love to review it.
We do not use our own tables in the database, rather our posts are pure Custom Post Types. This means that events are stored in wp_posts, event meta like the dates are stored in wp_postmeta. And the event options are in wp_options.
Cheers!
– Brook
I really appreciate the feedback Jiri. Please vote on this request as well if you have a minute. Due to the sheer number of comments we get along these lines regarding all manner of requests, unfortunately the only feasible way to track them all is the vote counts.
- Brook
You are welcome! I should mention that the update for WooTickets likely won’t be version 4.2.1, but it will be released alongside The Events Calendar 4.2.1. Thanks for marking this resolved. I’ll leave this thread open thought, that way we can get back to you when this is ready.
Cheers!
– Brook
You are very welcome! It was my pleasure to help.
To anyone facing similar issues the solution was to convert many month long ongoing events to a weekly recurring one, that way the first event in the list isn’t one that started months ago.
Cheers!
– Brook
Howdy Tac,
I really appreciate you taking the time to reach out about this. It actually sparked a bit of a discussion on our end. We were trying to figure out why we did not originally build it that way, because your assumption makes a lot of sense to us as well. This is a feature we would like to add.
In the meantime I am trying to investigate if I can build a snippet for you that does by filtering ‘woocommerce_cart_calculate_fees’ .I’ll get back to you shortly to see if this is possible, if so I can have a fix for you now rather than a month+ away when we do our next feature release.
Please let me know if you have any questions. Cheers!
– Brook
Howdy Frank,
Good question! Unfortunately iCal format is strictly limited to creating events, it is a creation not syncing format. Thus there is not enough information it provides for us to know when you have deleted an event. The best way to handle this is to just delete an event in both places if you need to fully get rid of it. I wish I had better news here. Please let me know if you have any questions.
Cheers!
– Brook
Howdy Somer,
That is definitely a bug in our plugin. 🙁 But we are working to fix it in our very next version, 4.2.1. Barring any unforeseen occurence this hsould be fixed in about 2 weeks.
Please let me know if you have any questions. Either way we will get back to you once a fix is ready so you’ll know to update WooTickets.
Cheers!
– Brook
Thanks for getting back Craig. I was thinking that was the most customized calendar I had seen in a while, this explains it. 🙂 It looks great by the way!
This would certainly be possible. It will require some custom PHP coding on your part but I can definitely help you get the list of organizers. I just wrote this function:
https://gist.github.com/elimn/38d3fee1aede1fd4b2aac92bd3f70419
That will get you a list of organizers that have upcoming events. From there you can insert that list into any page you need. Does that seem like it does what you want?
Cheers!
– Brook
