Date format for 2-day event

[Janice Palmer]

We are selling tickets for an upcoming event that takes place over two days, Aug-26 and Aug-27, 2016.
– one-day ticket $30
– two-day ticket $50

The problem is this:
– the ticket that is emailed to the purchaser for the two-day event only shows the first date, e.g. Aug 26
– this is a potential source of confusion; how can we make that say Aug 26 AND 27 ?
– also, we haven’t tested the single event yet, but we are now worried that it will also say Aug 26 when it should say Aug 26 OR 27

We’re thinking that we may need to purchase the Events Calendar Pro, for the recurring events feature?
– will this fix the problem?

Thank you,
Janice

[Andras]

Hi Janice,

Thanks for reaching out! That is indeed a tricky thing to do.

I will check if it’s possible to solve the 2-day ticket somehow.

For the 1-day tickets you could simply create 2 tickets, one for 26th and one for 27th. Or create two single events, with 1-day tickets.

For recurring events, you definitely need the Pro version. Though I’m not sure it will fix your ‘date on the ticket’ problem.

Let me know if this is helpful and I’ll get back to you on the 2-day ticket challenge. 🙂

Cheers,
Andras

[Janice Palmer]

Thank you, yes, that would be helpful.

We tried hiding the date but it didn’t work; that would be an option too, if you can tell me how to hide the date.

We would like the one-day ticket to have the option of attending either day.

Janice

[Brook]

Howdy Janice!

Andras is out for the day but I can help. Hiding the start date would be by far the easiest option. You could do that by inserting the following into your functions.php:

add_filter( 'event_tickets_email_include_start_date', '__return_false' );

That said if you are very enterprising you could also modify the template to output a different date for that specific template. To do this you would need to create a theme override /event-tickets/src/views/tickets/email.php then detect if it’s the appropriate ticket and output a different bit of text for the start date. Will require some PHP knowhow to do all of this.

Does that answer your questions?

Cheers!

– Brook

[Janice Palmer]

Thank you !

[Brook]

You are very welcome! I appreciate you getting back. Cheers!

– Brook

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