Brook

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Viewing 15 posts - 256 through 270 (of 4,796 total)
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  • in reply to: Attendees in admin email. #1209027
    Brook
    Participant

    That is good to know. I’ll extensively test feature in the new version, hopefully it will work better for you as soon as you activate it.

    – Brook

    Brook
    Participant

    Howdy affinityre,

    Thanks for getting back. By “got it” I’m guessing you fixed it, which is great news! If you do still need help please let me know, happy to help.

    For anyone with a similar issue my first suspect would be that The Events Calendar  (not Events Calendar Pro ) is not active on your site. I’d double check that it is installed and active in WP Admin > Plugins. You might even try reinstalling the plugin, just in case some files went missing when it moved to the new server.

    Cheers!

    – Brook

    Brook
    Participant

    Howdy Leviticus,

    It would be my pleasure to assist with this.

    You should be able accomplish this by adding this to the top of your function:

    if ( is_single() && tribe_is_event() ) return $wp_query;

    If you want to stop it from running on all singles, and not just tribe events, you could remove the && tribe_is_event().

    Did that do the trick?

    Cheers!

    – Brook

    in reply to: CSV Imports Not Mapping Correctly #1208859
    Brook
    Participant

    Howdy flaws72,

    It would be my pleasure to assist with this.

    Thank you for sharing the CSV you are importing. I was noticing how it does not have an end time colum. I bet this could be related. What are you using to specify the end time for these events?

    Cheers!

    – Brook

    in reply to: jQuery conflict (2.1.0) #1208411
    Brook
    Participant

    This reply is private.

    in reply to: Event Tickets & Event Calendar 4.3.4.1 update #1208408
    Brook
    Participant

    Thank you for sharing this Gray! We’ll dive in a bit further now that we have the theme. We’ll let you know what we find.

    Cheers!

    – Brook

    Brook
    Participant

    For sure we can share that with you Justin. Here is a nice full guide on how they work:

    https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

    In brief you will just need to insert [tribe_events]  into your page and the list will show, but like Hunter said these shortcodes require Events Calendar Pro  to function properly.

    The error you are seeing:

    Fatal Error: Cannot use object of type WP_Error as array in /home/5linxevents/public_html/wp-content/plugins/the-events-calendar/src/Tribe/Integrations/WPML/Linked_Posts.php on line 50

    Is one that we saw in the past. The latest version of our plugins and WPML should have fixed this, it is odd that for you they have not. We actually have worked directly with WPML, and even submitted code to their plugin to help with compatibility.

    I notice you did not mention whether or not you have done a full conflict test earlier. At this point if I were you I would definitely give that a go. The error could easily be because a conflicting plugin, or especially a theme, is using some legacy code as it was designed for an older version of The Events Calendar. Thus it making an old error that should already be fixed crop up again. Would you mind testing this out as outlined in the guide I linked to?

    Cheers!

    – Brook

    in reply to: Pulling in custom queries to my custom homepage – Round 2 #1208394
    Brook
    Participant

    Howdy Kari,

    Good question. Both of those functions, tribe_get_start_date() and tribe_get_city() accept and event ID as a parameter. In this case you will need to tell them which event to show the date and city for, and you can do that by passing them an event ID. So replace this:

    tribe_get_start_date()

    With this:

    tribe_get_start_date( $event->ID )

    Does that make sense?

    Cheers!

    – Brook

    in reply to: Events not Import #1208390
    Brook
    Participant

    Howdy Jordan,

    Thanks for getting back! I am happy to hear we fixed the initial issue.

    The feed you are importing from stems form this page: http://theporneffect.com/events/list/ It only shows the next 10 upcoming events, just like you see when you visit that page. Since there are only 10 items in that feed, and they are all future events, no past events can be imported from it and only 10 future ones can.

    If you need to import other events you will unfortunately need to use a different feed. You could also  import from:

    Does that make sense?

    Cheers!

    – Brook

    in reply to: Events not Import #1208389
    Brook
    Participant

    Howdy Jordan,

    Thanks for getting back! I am happy to hear we fixed the initial issue.

    The feed you are importing from stems form this page: http://theporneffect.com/events/list/ It only shows the next 10 upcoming events, just like you see when you visit that page. Since there are only 10 items in that feed, and they are all future events, no past events can be imported from it and only 10 future ones can.

    If you need to import other events you will unfortunately need to use a different feed. You could also  import from:

    Does that make sense?

    Cheers!

    – Brook

    in reply to: Attendees in admin email. #1208046
    Brook
    Participant

    Howdy Melanie,

    Geoff shared this topic with me because I authored the Email Options extension you’re using.

    After poring over your descriptions of problems, and the extension itself, I think I have found a couple of bugs. I am actually already working on an updated version of this extension, we are adding a couple more features to it and trying to make it more robust. In particular it currently only CCs the organizer for RSVPs, not when a ticket is purchased. This probably explains why you are not getting the organizer CC email. But, I am working to add support for WooTickets to this feature as well.

    I am hoping to have a new version of this extension near the end of this week or sometime next week. I will post back when I do, and you can test it out to see if it solves all the issues you have experienced. In the mean time please let me know if you have any questions.

    Cheers!

    – Brook

    in reply to: Importing a Single Event with Aggregator on Demand #1207981
    Brook
    Participant

    Howdy Roman,

    I would love to help you with this.

    Basically that would be classed as a one-time import now. When you go to the Import screen select New Import, One-Time Import, input the URL and hit preview. You can now select which of the events you would like to import.

    The old screen definitely made it a bit easier to repeatedly one-time import from the same source, and we are interested in enhancing the new one to support that as well. Until then though the One-Time Imports should be able to accomplish the same goal, just via a little different pattern.

    Does that answer your question?

    Cheers!

    – Brook

    in reply to: Event RSS Feed Shows Incorrect Time Zone Info #1207943
    Brook
    Participant

    Howdy Kyle,

    Thanks for reaching out as well. I would love to help you figure this out! It likely stems from a conflicting plugin or theme. Due to how PHP works there is a shared timezone for all plugins on the server, and thus if one plugin or even a theme changes it it can cause misbehaviors for every other piece of code on your site. If this is the case it’s not a bug that can be fixed by our plugin, but identifying the source of the conflict can yield possible workarounds.

    Would you mind opening up a topic in our Premium Forums here so I can help you identify the cause? This forum is only for sales questions, we can’t help with troubleshooting here. Or, if you do not have a license to any of our premium plugins then don’t forget about WordPress.org: The Events Calendar where you can get volunteer support for free!

    Cheers!

    – Brook

    in reply to: I’m realy disappointed and kinda angry…. #1207942
    Brook
    Participant

    This reply is private.

    in reply to: Problem with repeating Events #1207888
    Brook
    Participant

    Howdy Michael!

    I am very sorry for the delay, there was a communication mishap on our end. Andras, one of our support staff, was able to isolate this issue. He meant to reach out to everyone affected by it, but either I forgot to share this topic link with him or he forgot to respond. Either way we are very sorry!

    This is indeed a bug, it crops up sometimes when the second event in the same day is the exact same length of time as the first event. It can be temporarily worked around by changing the second event to be slightly longer or shorter than the first one. I know this is not a perfect solution, and we definitely are going to patch the bug so that you don’t need to workaround this. But while we wait for a patch this work around is available.

    Please let me know if you have any questions.

    Cheers!

    – Brook

Viewing 15 posts - 256 through 270 (of 4,796 total)