[Brook]

Hmm that is very strange. Thanks for getting back and clarifying.

Do you have any theme overrides that you are aware of? If so can you try temporarily disabling single-event.php?

If the above does not work, or if you’re not sure about whether you have an override, we should try a conflict test to 0 in on the cause. This guide walks you through how to test for a conflict, and then identify what is conflicting.

Thanks laughmasters! Let me know if I can help along the way. Once you have posted the result of those test I can dive in further. Cheers!

– Brook

[Brook]

Howdy Michel,

Definitely let me know how I can help with that theme. We are happy to help Theme authors with direct very technical assistance, even providing them with a free license to our plugins to help them with stuff like this.

Again, inn the older plugin version, I didn’t do anything and didn’t modify no CSS, but the widget showed the five next events, without showing the calendar of the current month. And this even if there was only one event each month in the five next months. Now we see only events of the current month and if there are no events during the month, we don’t see anything

It sounds to me like you were actually using a different widget then. We have two type of widgets, the minical which shows events for a given month, and the list widget which shows upcoming events from any month. If you did not have the calendar before, then you must not have been using the minical. Try swapping that widget back out for the List widget and you should see all upcoming events. That sound like what you’re looking for?

Cheers!

– Brook

[Brook]

I will do that Ken. I am adding your thread to the list of those affected, that way when we patch it someone should come by and notify you that the release is ready.

Cheers!

– Brook

[Brook]

Howdy nucreative. That is a good suggestion. Particularly if it prompted you and asked if you also want to remove it from the data from past events.

The best place to suggest a feature is here: UserVoice (feature suggestion page for The Events Calendar). We can easily keep track of demand for features there, so we try to keep them all of one place. If you want to also suggest it there that would be awesome too.

Thanks. Let me know if there is anything else I can do. Cheers!

– Brook

[Brook]

That is ironic. I am happy to help! Please let me know if I can be of further assistance. Cheers!

– Brook

[Brook]

Ahh I follow you. I recently tested this CSS on 4.0, and found it hid the description from every view except the single.

.tribe-events-list-event-description,
.tribe-events-map-event-description,
.tribe-events-list-photo-description,
.tribe-events-event-body p {
display: none;
}

.tribe-events-tooltip{
visibility:hidden;
}

Does that work for you?

Cheers!

– Brook

[Brook]

Howdy Ryan,

That is certainly awkward looking. It looks like Enfold does need to release an update to the theme so it is comatible with Pro’s widgets. That said I might be able to craft a custom CSS patch if I could view your website in my browser. I tried clicking the link you provided but it asked for a password. If you can provide a password or live link for me to see the issue and the HTML behind it, I can probably help further.

Cheers!

– Brook

[Brook]

Howdy Webmaster,

I am sorry to hear your site crashed! That is no good. That has happened to some folks during the update. 🙁 Typically this was caused by trying to run mismatched versions of the plugins, say version 3.12 of Community Events  but version 4.0 of The Events Calendar. As always it is best to run matching versions of the plugins, but this is especially important with 4.0 because it is a sizeable upgrade. Of course, we still do not walks folks sites crashing when running mismatched versions, and that was our bad for not catching the conflicts before releasing 4.0.

Are you still running mismatched versions? It sounds like you updated Pro the second time, but are still running an old version of The Events Calendar. This is bound to cause issues. The best way to update is to do them all at once. Go to the plugins screen, select The Events Calendar and all of its addons, and hit update. That said if your theme or a plugin is not yet compatible with The Events Calendar 4.x then you might experience further issues when updating. If that’s the case I recommend staying on 3.12 while you wait for the authors of those to release updates. We plan to support 3.12 for a while longer, that way everyone has time to update their plugins and themes for 4.x compatibility.

Does that all make sense? Will that work for you? Please let me know.

Cheers!

– Brook

[Brook]

Howdy Steve,

Good question. Our calendar can not import from RSS feeds, but it can import from CSV files and iCals. It can even subscribe to a third party iCal feed viathe  iCal Importer, and continue importing their events as more are added.

Does one of those sound like a viable option?

Cheers!

– Brook

[Brook]

Howdy Thomas,

I would love to help you figure this out. But I want to be sure I understand you completely. Are you trying to delete any and all tickets that were attached to an event, and people have already purchased those tickets?

If so, you might need to double check the ecommerce products. For example it the ticket was a WooCommerce one, the Woo product may still remain.Are you seeing the ticket there still?

Cheers!

– Brook

[Brook]

Howdy Myke,

That seems doable via CSS. You might give this a whirl. It hid the description in every view I tested:

.tribe-events-list-event-description,
.tribe-events-map-event-description,
.tribe-events-list-photo-description,
.tribe-events-event-body p {
display: none;
}

.tribe-events-tooltip{
visibility:hidden;
}

Does that work for you?

If you would like to see a built-in admin interface that lets you toggle stuff like this on/off, please vote on the feature request.

Cheers!

– Brook

[Brook]

Howdy Annette,

I just had a looksie at your calendar and was not able to find anything broken. What is not working? I would love to help you fix it if I can.

Just so you know you still have a valid license for Community events, and will through the end of the week. I did move your topic here to the support area because of that. You might need to log in to respond, but you can still login with your old license as its still valid. 🙂

Cheers!

– Brook

[Brook]

Howdy Marian,

Thanks for reaching out. Just to be clear, are you saying that you were hoping list view would be showing the excerpt, but it’s instead showing the full description? If so, that is a bug we are working on fixing as I type. We will have an update out ASAP.

Cheers!

– Brook

[Brook]

Howdy rbinteractive,

I can see how that would be a pain. There are a couple of ways to hide that field. The easiest way would be to add a tiny amount of CSS to your theme:

.tribe-community-event-info .recurrence-row {
display: none;
}

There you go, the recurrence field should be hidden now. Would that work?

Cheers!

– Brook

[Brook]

Howdy Paige,

We agree. That would be an awaesome feature. We are currently working to build it, and it will soon be available as a beta: The Events Calendar Beta Signup Form

That sound like what you’re looking for?

Cheers!

– Brook

[Author]

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