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Howdy Scott,
Thanks for you patience. I would love to help you with this.
In order to manage those options a user role will need the WP capability “manage_options”. From there they can edit the Events Settings page, as well as other settings on your site. You might want to create a test account with the manage_options permission and make sure you want to grant the person that much access to your site, in many ways it makes them an admin (out of necessity).
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Howdy winterlinde,
Thanks for your patience, and sharing your system configuration. I appreciate it.
Like Leah said one that can cause this is mismatched versions of the plugins. Are you on 4.0 for all of the plugins, or perhaps just the Core The Events Calendar one? Can you try updating all of them?
If the above does not apply, would you mind sharing your system informaiton as well? You can grab it past it here as a private reply. You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the ‘System Information’ box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help) That will give me a lot of extra information to help diagnose the problem.
Cheers!
– Brook
Howdy Ian,
Thanks for your patience! I would love to help you with this.
That is actually a bug in 4.0, and something we are working towards fixing. It is looking likely we will be able to fix that in v4.0.2. We do not have an ETA for that yet, but will begin work on it as soon as 4.0.1 is released later this week.
Please let me know if you have any questions in the interim. Cheers!
– Brook
Howdy David,
Thanks for your patience! I would love to help you with this.
I can not think of an ideal way to do this, but there definitely is a way. You could tap into the WP Filter wp_mail. From there you could check if the to: field is the default address, and the subject starts with “Attendee list”. If so, you could then modify the to: field to a different address.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Howdy mediatonttu,
I am sorry this is giving you issues. This is a bug we have logged, and has a rather high priority attached to it. We will be releasing an update with a fix for it ASAP. Please let me know if you have any questions about this.
Cheers!
– Brook
Howdy Yvonne,
I would love to help you with this. Would you mind logging in so I can verify your support access? Or, if you don’t have a support license and would like some volunteer support, don’t forget the forums over are WordPress.org: The Events Calendar.
Cheers!
– Brook
Howdy Kristin,
Thanks for giving those steps a whirl. That is indeed a bug in 4.0, and one we are working to fix. It looks like we will likely have this fixed in version 4.0.2. We’ll keep you posted once a fix is near to being ready.
Will that work for you? Please let me know. Cheers!
– Brook
Howdy Terry,
I am very sorry you are getting a white screen. I would love to help you figure this out.
It is very probable that you updated only one of the plugins to 4.0, and some of the others are still on a past version. Unfortunately this can cause white screens, which is our bad. We did not test out updating one at a time before launching 4.0. 🙁 But there is a solution! Using a file manager, such as the Blue host one or an FTP program, rename the plugin folder from the-events-calendar to the-events-calendar-temp. Now try visiting the WP Admin. It should load as renaming the folder deactivates that plugin. If that does not load yet then try renaming one more plugin folder, the-events-calendar-community-events to the-events-calendar-community-events-temp. Now load WP Admin. From there update all of the The Events Calendar addons to 4.0. Then when they are all up to date, rename the folders back to their original, and reactivate those two plugins. Presto!
Does that all make sense? Did that work for you? Are you still seeing issues with your theme? Please let me know.
Cheers!
– Brook
Howdy Annie,
I would love to help you with this. ‘
It sounds like you are seeing some sorting issues with Advanced Post Manager. That is a bug in 4.0. I am sad to see it is affecting your site too. We are working to release an update that will fix it.
Fortunately though it sounds like the main thing you want to do is a date range search. That is still possible. If you setup your end/start date filters like this, you can search for events within a certain range.
Would that work for now?
I like your solution for showing the upcoming weekends events. Have you seen the new This Week widget? That would be an easier solution. It does shows days other than the weekends, but with a bit of modification you could hide those days. If you create a theme override for /plugins/events-calendar-pro/src/views/pro/widgets/this-week-widget.php then add this to the top of that file, it will just show the weekends:
$week_days = array_slice($week_days, 4);If you are not yet familiar with how to create theme overrides, checkout our Themer’s Guide.
Does that all make sense? Please let me know.
Cheers!
– Brook
Howdy Elizabeth,
I am happy you were able to get the pages added. That’s definitely going to help with the cart issue.
I see that the pages are pretty wide. I believe this is actually because the pages themselves are set to use a wide template. If you go to the WooCart page, edit it, and change the Template to a different one it will likely fix things. You probably have a number of templates to choose from, you might try each of them and see which one suits your needs best.
Does that all make sense? Did that work for you? Please let me know.
Cheers!
– Brook
Howdy Tlauben,
That sounds like something a few other users are experiencing. We are definitely trying to find the cause, and as soon as we do we are going to patch it.
Could you try something that I think might fix it? If you go and edit an event which is exporting improperly, and click on the Timezone to change it. Set it to your local Timezone and click Save. Does that fix this issue for that event?
- Brook
Just checking back in here Thomas. We are half way there with a fix. We are trying to roll it out to everyone affected. Right now you do have a second license, but it is not expiring at the right time. We will be modifying the expiration time here shortly to extend it a few months. Let me know if you have any questions in the mean time. Thanks again for the report.
- Brook
Howdy Guys,
I am sorry you did not get a response sooner! This thread was accidentally mismarked in our system.
It sounds like you did find a solution though – local timezones. Is that working for everyone?
Cheers!
– Brook
Hello Michel,
It’s my pleasure! I’ll try to hit all of your questions one by one.
But that’s not the major problem. You thought you saw the events on that page but these are not the events, if you look on the home page, you will see, these are the latest posts, which get a new date every day.
Ahh I see now. I may have clicked Prev Events before clicking on an event. My mistake Thank you for clarifying.
In order for this to happen your theme is likely overriding the main WP Query in some fun way. Unfortunately there is no easy fix for this. Usually it requires intimate knowledge of the theme to find how its overriding queries, and then you need to find a way to fix it that doesn’t break the theme. Usually only the theme author has this sort of knowledge.
1. I have tested all the color customizer options but still the grey remained in the events background and on every event page as well. Would it be more efficient to modify the files themselves?
The gray background you are seeing is actually from your theme’s footer. It is floating to the top and appearing underneath the content, including the calendar. You might have better success with a different page template in WP-Admin > Events > Settings > Display. You can try out different ones and see if one of these fixes the issue. You might even get lucky and see the posts replaced with events again like it should be.
Or, you can add a little CSS to your theme to fix the footer/gray background issue. To fix it use the following CSS:
#footer{clear:both;}I have noticed the Events Calendar widget was also modified in the version I have now upgraded. I used to have the 5 future events, no matter in which month they are. Now I get only the events in the current month. If there are no events on this month, nothing is shown.
We have talked about changing the way the widget behaves, to by default show all months instead of just the current one. But so far just talked about it, and that is not how it has behaved to present.
If you have in the past modified this widget to show all months instead of just the current, then it’s quite possible that each time you update the calendar you will need to redo this modification. Due to how WordPress updates work they will override any changes made directly in the plugin folders.
Of course the most urgent is to fix the fact that events are not shown on the events page as I have explained in my previous reply.
That definitely makes sense that it is the most urgent issue. Try changing the template as outlined above. If that does not work you should contact the theme author and see if they are interested in making the theme The Events Calendar compatible. In the interim, it might make sense to downgrade the plugin to one that the theme was compatible with.
I wish I had good news on every front to deliver. But, hopefully the above things will help us find a resolution to some if not all of your issues. Please let me know. Thanks!
- Brook
Howdy again,
You are welcome! We did get this tentatively slotted for v4.0.2. v4.0.1 is due out this week, and then we will begin on dot 2. Dot 2 is going to be a little bigger than usual, so it is possible a couple items we are tentatively planning to patch in it will get bumped a version. It’s a small possibility, but I just don’t to set false expectations here.
I hope this info helps. Thanks again for the bug report. Let me know if you have any more questions. Cheers!
– Brook
