events page is not showing

[Ad vd Linden]

after the update last version events pro
I don’t see al my events on my own events page
http://www.catharinenburg.nl/agenda/

[Leah]

Hi winterlinde,

I wanted to drop in here and thank you for your patience. We are experiencing a higher-than-usual support load and may not be able to answer threads as fast as possible. We are working hard to address threads as soon as we are able.

Can you confirm that you are running Events Calendar PRO 4.0 and also updated The Events Calendar to 4.0 as well? You might also check for a theme or plugin conflict. Having that information will help us help you faster.

Thank you again for your patience and support!

Best,

Leah

[Brook]

Howdy winterlinde,

Thanks for your patience, and sharing your system configuration. I appreciate it.

Like Leah said one that can cause this is mismatched versions of the plugins. Are you on 4.0 for all of the plugins, or perhaps just the Core The Events Calendar one? Can you try updating all of them?

If the above does not apply, would you mind sharing your system informaiton as well? You can grab it past it here as a private reply. You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the ‘System Information’ box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help) That will give me a lot of extra information to help diagnose the problem.

Cheers!

– Brook

[Ad vd Linden]

This reply is private.

[Brook]

Thank you for sharing the info!

It seems very likely that a PHP error is being generated on the events page. Could you try doing a conflict test to narrow down what is causing the error? This guide walks you through how to test for a conflict, and then identify what is conflicting.

For legal reasons I can’t make any changes to your website. So I can’t run the above diagnostic test. But if you do not mind giving it a whirl, what’s the result?

Cheers!

– Brook

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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