ALL DAY EVENTS

[Ian]

When I submit an ALL DAY EVENT and then transfer to an Outlook Calendar, the event listed shows up on the previous day!!
By removing the “tick” from the All Day Event and insert a start and finish time, the event translates correctly.
So basically, by ticking the ALL DAY EVENT box, it seems to create a problem.
Has anyone else experienced this issue, and if so, is there a correction or update to be applied?

[Leah]

Hi Ian,

I wanted to drop in here and thank you for your patience. We are experiencing a higher-than-usual support load and may not be able to answer threads as fast as possible. We are working hard to address threads as soon as we are able.

Can you confirm that you are running Community Events 4.0 and The Events Calendar 4.0 as well? Also, can you double check what your WordPress site’s timezone is set to? It’s possible that a discrepancy between your settings and your actual timezone could be part of the problem. Having this information will help us help you faster!

Thank you again for your patience and support!

Best,

Leah

[Brook]

Howdy Ian,

Thanks for your patience! I would love to help you with this.

That is actually a bug in 4.0, and something we are working towards fixing. It is looking likely we will be able to fix that in v4.0.2. We do not have an ETA for that yet, but will begin work on it as soon as 4.0.1 is released later this week.

Please let me know if you have any questions in the interim. Cheers!

– Brook

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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