Events Tickets Plus license keys

[Thomas Bliss]

I belive I am entitled to “two” license keys to “events tickets plus” as I have two woo commerce ticket licenses.

http://www.northwestmaritimeacademy.com
http://www.northwestresponse.com

[Brook]

Howdy Thomas,

You definitely are entitled. I can see that was not added automatically to your account. I would like to have an engineer look into why it wasn’t added automatically. Do you mind manually updating the second site for now (Plugin: Manual Update), while we investigate why you didn’t get the second license? Once the investigation is over I’ll add the second license with a few months extra to it. That work?

Thanks for reporting this!

• Brook

[Brook]

Just checking back in here Thomas. We are half way there with a fix. We are trying to roll it out to everyone affected. Right now you do have a second license, but it is not expiring at the right time. We will be modifying the expiration time here shortly to extend it a few months.  Let me know if you have any questions in the mean time. Thanks again for the report.

• Brook

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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