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Matthew and Tristan,
I had talked with a few others about adding this toggle a couple months back. Until this minute I did not realize we had already gone ahead and added it! If you go to your Appearance > Widgets, find the widget in question, you should notice a toggle for “Generate JSON-LD data”. Uncheck that box, hit Save, and it should disappear.
Did that do what you’re after?
Thanks for adding this idea to UserVoice Matthew! I would have pointed you there if I hadn’t noticed this was already a feature.
Cheers!
– Brook
Howdy Cameron,
I would love to help you with this.
The search function there is completely powered by Google Maps. You type in an address, the address is submitted to Google, Google returns its best guess.
When the address is submitted to Google, we also send along a “geo location” bound. That contains all of your events. This boundary is generated based on your events. If you only have events in Australia, we will tell Google this so that Google will prefer to return events only from Australia. But even still, Google can sometimes get it wrong. Unfortunately there is nothing we can do about it when they do.
Do you have any event venues outside of Australia, such as in the US? Do you have any venues where the map marker is inaccurate? If so, perhaps your geolcation bounds are incorrect, and accidentally include the US. If not, it’s probable that there is nothing that can be done to enhance your results. 🙁
Cheers!
– Brook
Howdy Tristan,
You nailed it with the List Widget. Personally I am not a fan of having a widget display JSON+LD. For some reason some of our users requested it and we eventually built it.
I would love to see that be a toggle. It is possible to disable JSON+LD across the board using this snippet:
https://gist.github.com/elimn/88421b5a438bc7e18489917547d5f81d
Are you interested in disabling that everywhere, or just on the widget itself?
Cheers!
– Brook
Howdy John,
It would be my pleasure to assist with this.
Are you on a WordPress Multisite perchance? If so, can you visit the licenses page where you input the license key, then copy/paste the URL to that page in a message here? I would like to examine the URL as it might yield some clues as to whats happening.
Cheers!
– Brook
Howdy Alex,
I would love to help you with this.
According to our primary Eventbrite dev there was an issue with Eventbrite for a short while where the currency could not be set via their API. However, they have recently resolved this, and thus we would like to begin setting the currency from Wp Admin as you’re hoping to do.
Until then, it is necessary to manually edit the tickets on Eventbrite.com and alter the currency.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Howdy Deb,
I would love to help you find a solution for this.
It is true that we do not support any of Woo’s bundling capabilities. I would love to see us add support for this, but it’s not something we’re working on yet.
What you want should still be possible, but it will require a customizer to build. Do you have someone on staff who is versed in PHP? Or would you perhaps be interested in a List of freelance customizers?
Probably the easiest way for the customizer to build this would be to create their own custom HTML form. The can submit the IDs of those various products to the WooCommerce shopping cart page, from there Woo will add one of each to the cart.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Howdy Kari,
I would love to help you find a solution for this as best I’m able.
It looks to me like you might be missing the event ID. Instead of:
<?php echo tribe_get_event_link() ?>What about:
<?php echo tribe_get_event_link( $event->ID ) ?>Does that work better?
Cheers!
– Brook
Howdy Martin,
I would love to assist here.
Are you trying to do add the date for a recurring event? The instructions George sent you make it possible to add the date for the first event in the series. You can even do this by using a snippet like this, rather than directly modifying the files as he outlined:
https://gist.github.com/elimn/9352efba6accd9dc21a1
However, it is unfortunately not possible to add the date for the event the customer was viewing when they clicked add to cart.If you have ever added a ticket to a recurring event, you have probably noticed the little message that says tickets do not yet fully support recurring events. This is a side effect of that. Basically all tickets added to a recurring event are stored with the same date, the start date of the first event in the series. Thus, when you attempt to get the date for a ticket, it will always return the date for the first event in the series rather than the date your customer was looking at.
Does that sound like the issue you’re facing?
Cheers!
– Brook
Howdy Ann,
I would love to help you with this.
We are actually working on an extension to help outright support some of Yoast’s features, including their custom <title> tags. Here is the latest beta version of it:
The Events Calendar Extension: Yoast Integration
If you download that and install it like any other plugin, it will add support for Yoast’s title on our archive view. So whatever custom title you have set in the Yoast > Titles & Meta for “Events” will now be used as the <title> on Events pages. Does that sound like a solution for your issue here?
Cheers!
– Brook
Howdy again Melanie,
The GoDaddy issue caught everyone by surprise. One of the updates GoDaddy did broke things, and we’re still not sure what. We bought an account from them and are working to investigate. We do not have a timeline unfortunately. For all we know at this point, GoDaddy themselves will need to be involved before it can be fixed. That said we are hoping to have this patched within a couple of weeks if we can and thus not require waiting on GoDaddy.
If your site goes live tomorrow, the only known workaround is to switch hosting providers. Even past versions of Event Tickets that worked great before have been reported to be broken now, because of whatever GoDaddy changed.
On a side note: I used a function to hide the QR code on the email. Is the same issue keeping the QR in the email?
That’s interesting. I see no reason why that should have stopped working do to this issue. Does that snippet have this line of code immediately following it in your functions.php file?
add_action( <span class="pl-s"><span class="pl-pds">'</span>init<span class="pl-pds">'</span></span>, <span class="pl-s"><span class="pl-pds">'</span>tribe_neuter_qr<span class="pl-pds">'</span></span>, <span class="pl-c1">10</span> );
Cheers!
– Brook
On a hunch I double checked who your hosting provider is. It looks like its GoDaddy. There is an issue right now, as the result of a recent updated pushed by GoDaddy’s hosting service, that has broken Event Tickets. Basically the Attendee Data is not saving. We are working to fix this.
I believe this is the issue you are facing. From what I understand, the attendee meta is now missing from both your Tickets email (which this extension does not modify) as well as the Woo emails. Can you confirm that you are on GoDaddy’s WP Managed hosting?
Thanks for getting back!
Cheers!
– Brook
Howdy Jeff,
I wanted to collect some more info on the issue you are facing. Would you be able to provide a screenshot of the problem screen?
Also, you would mind updating Ninja Forms to the latest version. There is a known conflict between Ninja Forms and other plugins (including ours) that was resolved in version 3.0.26. I notice you are running an older version that that. That conflict prevented the attendee list from displaying at all. Whereas the GoDaddy issue is limited to the attendee meta not saving.
Thank you for reaching out and reporting this! We really appreciate it.
– Brook
