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We are experiencing the same issue reported by others (can’t view the list of attendees in the admin interface) – but we are not hosting the site on GoDaddy. It is self-hosted. Can you please provide more details about the PHP version issue you found?
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Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/where-does-attendee-information-go/Good evening Jeff and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
We apologize for the inconvenience caused by this glitch.
We are actively working on a fix for this.Unfortunately, I cannot commit to a release date for a fix at this point.
But you will be contacted as soon as there is one.
To answer your question, there is a variety of configuration involved. But there seems to be some common traits:
- PHP version around 5.6.2x
- WordPress version around 4.7.x
If you are able to change the PHP version on your end, I would recommend giving it a try.
On a side note, I am also noticing that you do not have the latest version of Event Tickets on your installation (4.4.1). I would recommend updating to see if that helps.
Thank you for your patience as we see this through.
Best regards,
Geoff B.
Howdy Jeff,
I wanted to collect some more info on the issue you are facing. Would you be able to provide a screenshot of the problem screen?
Also, you would mind updating Ninja Forms to the latest version. There is a known conflict between Ninja Forms and other plugins (including ours) that was resolved in version 3.0.26. I notice you are running an older version that that. That conflict prevented the attendee list from displaying at all. Whereas the GoDaddy issue is limited to the attendee meta not saving.
Thank you for reaching out and reporting this! We really appreciate it.
– Brook
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