Brian

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Viewing 15 posts - 9,016 through 9,030 (of 11,256 total)
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  • in reply to: Changes in display #928764
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    The Event List Widget was changed and a bug prevents the stylesheet from loading correctly.

    We have a fix coming within the next two weeks, but in the mean time please add this to your theme’s function.php:

    https://gist.github.com/jesseeproductions/9ac665ddcdef95c8a2e5

    Event Cost
    The ticket price only shows one price so to hide it please try this:

    .tribe-events-schedule .tribe-events-divider,
    .tribe-events-schedule .tribe-events-cost,
    .tribe-events-single-section dl dt:nth-child(5),
    .tribe-events-single-section .tribe-events-event-cost {
    display:none;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Can't Add Ticket to Calendar Pro Events #928741
    Brian
    Member

    Hi,

    Glad you were able to narrow down the issue.

    Enfold does have some extra coding for the Events Calendar and that looks like it could be the issue.

    They do have a way to turn it off. Please see this link on their site:

    Enfold 3.0 and Tribe Events Calendar 3.8

    Let me know if that helps.

    Thanks

    in reply to: Stock setting not saving #928740
    Brian
    Member

    I am glad to see you were able to fix this issue and it should stop selling once the limit is reached. Let us know if that does not happen.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Widget not advancing #928739
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Sidebar Widget (Event List) #928737
    Brian
    Member

    Hi

    Sorry for the issues you are having.

    We updated the look of the List Widget and the Stylesheet has a glitch and is not loading correctly.

    Please add the following to your theme’s function.php:

    https://gist.github.com/jesseeproductions/9ac665ddcdef95c8a2e5

    That will style the list widget correctly including the Sat 03.

    We are releasing a fix either this week or next to resolve this issue as well.

    Let me know if that works for you.

    Thanks

    in reply to: Best method to clean up meta in a single event page? #928735
    Brian
    Member

    Glad it helps.

    Looks like the style.css is loading first and the selectors are the same as the Events Stylesheet so it uses those values as they come second.

    Try adding this:

    .tribe_events

    before each selector to make it more specific and override the Events Calendar Styles.

    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Wrong dates showing up in hover over month view #927969
    Brian
    Member

    It is still using the start time as the event date.

    Does it do this with another browser?

    in reply to: Can't Add Ticket to Calendar Pro Events #927892
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help resolve them with you.

    Thanks for the information about everything being up to date.

    It sounds like there could be a javascript error creating the issue.

    Can you please follow our testing for conflicts guide and see if that helps narrow down the issue:

    Testing Conflicts With Themes and Other Plugins

    Let me know what you find out from that and we can go from there.

    Thanks

    in reply to: Stock setting not saving #927891
    Brian
    Member

    Hi,

    Sorry for the troubles you are having with this. I can help you out to resolve this.

    You are correct the SKU is optional.

    Does the stock not work on existing tickets only? Or when you create a new ticket it does not work as well?

    When you visit a Product Edit Page for a ticket in WooCommerce in the Product section are you able to add a stock there?

    Do you have any customizations for The Events Calendar or any other extensions for WooCommerce? If so does removing the custom coding or turning off another WooCommerce Extension help?

    Let me know and we can go from there.

    Thanks

    in reply to: Change date format #927889
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    Unfortunately, this is custom coding and we are unable to provide support on it.

    I can tell you that the date format in the admin does not change it is always yyyy-mm-dd. So your last graphic is correct.

    Because of the way that custom code loads the script it may not understand the date format change in our plugin. Not exactly sure what the issue is, but again we cannot troubleshoot custom coding.

    Sorry we cannot be of more assistance on customizations.

    in reply to: Warning message after v.3.9 Pro installation… #927886
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    I can help troubleshoot this with you.

    The cause of that message could be a corrupted file on the update.

    Can you please try deactivating and deleting the Pro Plugin and then downloading the latest from your account here on theeventscalendar.com.

    Then upload and reactivate and see if that helps.

    If not we can go to the next steps to troubleshoot this.

    Please make sure to backup your site first as you should not lose data doing this, but it is always good to have a backup.

    Thanks

    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Imported Events assigned wrong images #927883
    Brian
    Member

    Great glad it is working now.

    in reply to: Custom payment fort certain events? #927781
    Brian
    Member

    Hi,

    Thanks for using WooCommerce Tickets.

    It could be possible to setup a custom payment option for Events, but it is not a feature we support.

    We do not modify the payment process in WooCommerce we just create a ticket product to use with it. You could start with WooCommerce to do this customization and see if they have any examples.

    Let me know if you have any follow up questions.

    Thanks

Viewing 15 posts - 9,016 through 9,030 (of 11,256 total)