Brian

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Viewing 15 posts - 9,001 through 9,015 (of 11,256 total)
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  • in reply to: Typo in confirmation e-mail – need it resent #928824
    Brian
    Member

    Hi Sarah,

    Sorry for the issues you are having.

    I can resend the order, but there is not option to change the address.

    I may not be the best person to help on this though.

    If you email us at pro(at)tri.be we maybe to better help you there.

    Thanks

    Brian
    Member

    Sorry for the issues you are having with the Featured Images not working.

    They are working in Twenty Thirteen, but not in Karma, correct?

    Do Featured Images work in your posts?

    If not does adding this to your theme’s function.php

    add_theme_support( ‘post-thumbnails’ );

    resolve the issue?

    Here is more on Featured Images(Post Thumbnails):

    http://codex.wordpress.org/Post_Thumbnails

    Let me know if add that coding works.

    Thanks

    in reply to: alert email when event modified? #928808
    Brian
    Member

    Thanks for submitting the request.

    You maybe to find a plugin on WordPress.org that already has does this or can be adapted, but please remember the Events Custom Post type does not support revisions so some of them may not work. It does not support revisions as the custom fields are not saved in revisions.

    Since there is nothing more we can do I am closing out this ticket, but if you have any other issues related to this or something new, please create a new one.

    Thanks

    in reply to: Hide 'After HTML' on calendar page #928799
    Brian
    Member

    Hi John,

    I can help you out on this.

    There is no setting to only show the HTML on the single Events.

    However, this can be done with css, try this:


    .tribe-events-after-html {
    display:none;
    }

    .single-tribe_events .tribe-events-after-html {
    display:block;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Next button isn't functioning #928795
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    Looks like two version or jQuery are being loaded.

    One by WordPress (the correct version 1.11.1) and then by your theme or a plugin.

    I found this in the source code:

    http://ajax.googleapis.com/ajax/libs/jquery/1.8.3/jquery.min.js?ver=1.8

    Please find where that is being loaded and remove it and see if that helps.

    Thanks

    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    According to Facebook the 2.2 version does not support publishing events:

    https://developers.facebook.com/docs/graph-api/reference/v2.2/event#publish

    That is a great idea and I think we would like to add it, but we cannot do it until the API changes.

    Thanks

    in reply to: Trip booking #928790
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    I looked through what you are looking for and I believe it is beyond the current features of our Ticking plugins and Pro to do.

    I do not have a timeline for the Ticket Add Ons to support Recurring Events, but I would not expect it in the next couple of months.

    Sorry for not being able to provide more information, but that is where we stand right now.

    Thanks

    in reply to: Recurrent event exception #928785
    Brian
    Member

    Hi Sam,

    Thanks for your interest in Pro.

    There is not exception setting when setting up a Recurring Event.

    However, after the series is created you can edit a single instance of the series and delete it without changing the rest.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Remove Organizer & Recurring Events #928782
    Brian
    Member

    Hi,

    Thanks for your interest in the Events Calendar Pro.

    You are correct only Pro has recurring Events.

    Organizer
    There is no option to hide the organizer on the front end or backend, but you could follow our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    To move this template to your theme:

    \eventscalendar\wp-content\plugins\the-events-calendar\views\modules\meta.php

    There you could comment out the Organizer Section around line 45

    You may have to play around with it to get it exactly how you would like, but there is not much more we can help on for layout customizations.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Upgrade from 3.5 to 3.9 > Database field name changes? #928778
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    We did not change any of the field names from 3.5 to 3.9

    There has been template modifications and function changes.

    If you have any custom templates in your theme or custom coding, I would look to update those.

    As for the update you can use the automatic update system to update or deactivate and delete 3.5 and then upload 3.9 to your site and you should be all set.

    It is always a good practice to backup the site beforehand just in case something happens.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Order of events in Blog Loop #928774
    Brian
    Member

    Hi Again Oliver,

    I can help out on this.

    We do have a snippet already, not sure if it is exactly what you are looking for, but check this out:

    Order Events by Post Date in the Main WordPress Post Query

    Let me know if that works for you.

    Thanks

    in reply to: Widget for Events category list with hierarchy #928772
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help answer your question.

    Unfortunately, we do not have a Event Category List Widget to show hierarchy.

    The Event Category is a custom taxonomy called:

    tribe_events_cat

    So you maybe to find another plugin on WordPress.org that creates a widget and can do it for custom taxonomies.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: alert email when event modified? #928770
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can answer your question.

    We do not have a feature to alert when an Event is been modified.

    We have an alert only if a Community Event is submitted the first time.

    It should be possible to create a custom function to do this, but that is beyond the support we can provide.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    in reply to: event widget/upcoming events #928769
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    The Event List Widget by default does not show a description or featured image, did you have a customization doing that?

    Also we changed the style of the Event List, but a glitch prevents the styling from showing.

    We have a fix to release soon, but in the mean time you can add the following to your theme’s function.php to style it correctly:

    https://gist.github.com/jesseeproductions/9ac665ddcdef95c8a2e5

    Let me know the customization and we can go from there.

    Thanks

    in reply to: Translation bug for recurring events in V3.9 #928767
    Brian
    Member

    Thanks Oliver,

    We have a bug ticket created for this already and I am adding this ticket to it.

    I am going to close this one as there is nothing we can do here, but we will update you on this ticket once we have a fix released.

    Thanks again for reporting this.

Viewing 15 posts - 9,001 through 9,015 (of 11,256 total)