Brian

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Viewing 15 posts - 8,986 through 9,000 (of 11,256 total)
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  • in reply to: Multisite licensing for single site #929026
    Brian
    Member

    Ok for the license field to show it has to be either active on the main site or network activated.

    Activating it on a subsite does not show the license field.

    in reply to: Add additional data field to ticket #929024
    Brian
    Member

    Hi,

    Thanks for using out plugins.

    I can answer your question. It is possible to modify the ticket template there are no options in the admin to change the content.

    If you follow our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    You could then move and modify this template:

    \the-events-calendar\views\tickets\email.php

    That is the only method we have for doing this. Anything else would involve a large customization that we cannot provide support on.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Adding multiple custom fields to tooltip in month view #929021
    Brian
    Member

    Hi Again!

    I can try to help out here too, but again we cannot provide to much support on customizations.

    Can you share a link to your coding in a gist or on pastebin?

    It is hard to know what is going on without seeing it.

    I maybe to have some suggestions, but cannot guarantee anything on customizations.

    Thanks

    in reply to: Multisite licensing for single site #929010
    Brian
    Member

    Do you have the plugin activated on the main site of your multisite? Or Only on subsites?

    in reply to: Add organizer to tooltip #929008
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    I can help out get you started on this, but for the most part customizations are beyond the support we can provide.

    First check out our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    That will show you how to move the templates to your theme to modify. You will want to look at these two templates:

    \the-events-calendar\views\month\single-event.php

    \the-events-calendar\views\month\tooltip.php

    As for what to modify we have a snippet here in another thread that should get your close to what you are looking for:

    Add venue to week view tooltip

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi,

    I can help out with this.

    We updated the look of the List Widget and the stylesheet does not load correctly.

    Please add this first to your theme’s function.php

    https://gist.github.com/jesseeproductions/9ac665ddcdef95c8a2e5

    Then check the look of the widget and if you still would like to remove the day date I an give some instructions on how to modify the template to do that.

    We will release a fix for this soon as well.

    Thanks

    in reply to: Display #929005
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    I am not able to provide support in the pre sales forum, but are you saying the Date and Times are not showing in the tooltip when you hover over an event?

    It looks like this css is causing the text to be white:

    .duration {
    color: #fff;
    }

    Looks like you will need to change that in your theme to another color and maybe add another selector such as

    .tribe-events-tooltip

    in front of your new css to target just that area.

    That is about all we can do to help on this.

    Thanks

    in reply to: Wrong dates showing up in hover over month view #928994
    Brian
    Member

    This reply is private.

    Brian
    Member

    Hi

    Thanks for using our plugins.

    We do not have a feature to turn off event times through the site as that is not the typical use of the plugin.

    This thread here asked the same question and was able to get it working for them.

    Remove Start Time and End Time from all events

    That might help you in your customization.

    Thanks

    in reply to: frameworks & non-profit discounts #928990
    Brian
    Member

    Hi Alex,

    Thanks for the interest in our plugins.

    We do offer a Non Profit Discount you can see the details here:

    https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-non-profit-organizations/

    And I am a user of both the Genesis Framework and the Events Calendar.

    For the most part they work well together. There are some settings that cause issues such as changing in Genesis the Archive to only show an excerpt causes the calendar to not display.

    However, these two snippets usually help fix the issue:

    https://gist.github.com/jesseeproductions/95379b711c5fbf7d5825

    https://gist.github.com/jesseeproductions/8d0947375b5ba10a1b5e

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Trip booking #928988
    Brian
    Member

    This reply is private.

    in reply to: Recurrent event exception #928986
    Brian
    Member

    We are working on a more customized recurring event feature, but I do not have a timeline for it’s release.

    in reply to: Can't Add Ticket to Calendar Pro Events #928984
    Brian
    Member

    I thought it would be in the functions.php file of the theme.

    Since we did not create the theme I am unsure how it is all setup.

    If it is not in the theme’s function.php you maybe to open a ticket with them and see if they can help out as they have a better understanding of their coding.

    in reply to: Multisite licensing for single site #928831
    Brian
    Member

    Hi Joe,

    On multisite even if not using NetWwork activate you will only be able to add the license to the main site.

    So just add it to your main site in the Events > Settings > License Tab

    And you should be good to go.

    If it is not there, the license field may still be in the Network Settings.

    On TheEventsCalendar.com if you enter the url there just enter the main site url and that is it.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Conflict with AWPCP #928828
    Brian
    Member

    Hi,

    Sorry for the conflict you are having with another plugin.

    We are limited on the support we can provide when conflicts arise, but I think if you change a setting this may fix it.

    In your site’s admin head to this tab:

    Events > Settings > Community Tab

    Under this section “Access Control”

    Do you have it check to block access? If so does unchecking that and all the roles help resolve the issue?

    Let me know.

    Thanks

Viewing 15 posts - 8,986 through 9,000 (of 11,256 total)