Brian

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Viewing 15 posts - 8,971 through 8,985 (of 11,256 total)
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  • in reply to: Change Events to Courses #929459
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: map pointer to another position #929458
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help you out here.

    We do not have a feature to change the coordinates of an address.

    However, our developers have a free unofficial plugin called Event Rocket:

    Event Rocket

    If you load that you can change the coordinates of any venue to get a precise location.

    Let me know if that helps.

    Thanks

    Brian
    Member

    We are using the Eventbrite API V1. We have plans to update to the new API before April.

    in reply to: Calendar Widget Not Advancing #929366
    Brian
    Member

    Hi Kim,

    Sorry for the issues you are having.

    Looks like a css conflict with your theme, try this css:

    .tribe-mini-calendar-grid-wrapper .tribe-mini-calendar-nav span,
    .tribe-mini-calendar-grid-wrapper .tribe-mini-calendar-nav .tribe-mini-calendar-nav-link span {
    color: #000;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Change Events to Courses #929360
    Brian
    Member

    Hi,

    Thanks for bring that link to our attention.

    I did a quick search of the knowledge base and here is the new link to change the word Events in the plugin.

    https://theeventscalendar.com/knowledgebase/changing-the-word-events-to-something-else/

    That will also give you a template to change the word tickets as well.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Registration deadline field in the PRO version? #929356
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    We do not have a registration deadline field, but as you say you could add it as an additional field.

    So we also do not have a widget to sort by registration deadlines.

    I can see that being possible with some customization, but that is beyond the support we can provide.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Activated license on test website #929355
    Brian
    Member

    Hi,

    Thanks for using our plugins. You can deactivate you license on your account here on theeventscalendar.com

    Login here then go to My Account > License Keys

    Then click disconnect now next to the license you would like to remove.

    Let me know if that works for you.

    Thanks

    Brian
    Member

    Hi,

    Thanks for purchasing WooCommerce Tickets sorry for the issues you are having. I can help out.

    So first, Default Content and Additional Fields are Pro features so they will not show without it.

    As a multisite the License Tab only shows on the Main Site if activated there or if Network Activated it will show in the Network Settings.

    It does not show on subsites.

    You can use the plugin without adding the license key if you like, that is mainly for auto updates.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Date appearing instead of time #929348
    Brian
    Member

    Hi,

    Sorry for the issues you are having with Date and Time being the same.

    I can help troubleshoot this with you.

    Thanks for letting me know about the plugins.

    What are your settings for date and time settings in this section:

    Events > Settings > Display Tab > Date Format Settings

    The four first fields usually have these settings:

    F j, Y
    F j
    F Y
    D jS

    What are yours?

    Also let me know if you have any custom templates in your theme.

    Thanks

    in reply to: WP_Error in backend when viewing attendees #929343
    Brian
    Member

    I am glad to see you were able to fix this issue.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Add additional data field to ticket #929316
    Brian
    Member

    Ok I get what you are trying to do.

    I can point you in the right direction, but there is not much more I have for you on a customization like this.

    Following the themer’s guide above you could move this file:

    \wootickets\views\wootickets\tickets.php

    To your theme to edit as that is what shows the tickets in each single event. You maybe to modify it there change it show tickets to different people. The easiest way maybe to use a category instead of trying to add a meta box somewhere.

    I know that is not much, but I am afraid there is not much else we have on this, if you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Thanks

    Brian
    Member

    The only way to remove it is to edit the template

    So to remove it though please follow our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    Then according to the guide you are going to have to move this file to your theme to edit:

    \events-calendar-pro\views\pro\widgets\modules\single-event.php

    In that file you will want to remove or comment out this section:

    <div class="list-date">
    <span
    class="list-dayname"><?php echo apply_filters( 'tribe-mini_helper_tribe_events_ajax_list_dayname', date_i18n( 'D', $postDate ), $postDate, $class ); ?></span>
    <span
    class="list-daynumber"><?php echo apply_filters( 'tribe-mini_helper_tribe_events_ajax_list_daynumber', date_i18n( 'd', $postDate ), $postDate, $class ); ?></span>
    </div>

    You may have to add some css to style it once that section is gone.

    in reply to: Sidebar Widget (Event List) #929303
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Can't import events from my Facebook page #929301
    Brian
    Member

    Hi Roy

    Thanks for the message.

    I am going to close out this ticket for now, but will update this ticket when we release the fix, which is coming by the latest early next week.

    If you run into problems or another issue comes up please just create a new ticket and reference this one.

    Thanks

    in reply to: Trip booking #929298
    Brian
    Member

    Sounds good.

    Closing out this ticket as there is nothing more we can do here.

    If you have any other issues related to this or something new, please create a new one.

    Thanks

Viewing 15 posts - 8,971 through 8,985 (of 11,256 total)