Date appearing instead of time

[adriansome1]

Hi there, on the details area of my website the date is appearing twice instead of the time. I have disabled all my plugins but the error remains:

Any help would be greatly appreciated:

Date:
November 5
Time:
November 5

http://biggreenweek.com/event/bonfire-night-2/

[Brian]

Hi,

Sorry for the issues you are having with Date and Time being the same.

I can help troubleshoot this with you.

Thanks for letting me know about the plugins.

What are your settings for date and time settings in this section:

Events > Settings > Display Tab > Date Format Settings

The four first fields usually have these settings:

F j, Y
F j
F Y
D jS

What are yours?

Also let me know if you have any custom templates in your theme.

Thanks

[adriansome1]

Hi Brian, thanks for jumping in to help. I only have three boxes:

Date with year d M

Date without year F j

Month and year format F Y

The fourth, fifth and sixth boxes are:

Date time separator: @

Time range separator: –

Datepicker Date Format: 2015-01-15

I am not using any other templates and I have tried turning of all plugins and running the site on WordPress 2012 theme.

[Brian]

Ok thanks for the information.

The 4th field I have is a setting for PRO’s Week View.

What about your settings for WordPress on this page:

Settings > General

Timezone

Date Format

Time Format

Let me know what those are and we can go from there.

Thanks

[adriansome1]

HI Brian,

Good call!

My custom time format was selected but the box was blank. I changed it to 21:08 and hey presto it worked.

Thanks so much, that was really puzzling me.

Great support, bud

Adrian

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Author]

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