Date appearing instead of time

Home Forums Ticket Products Event Tickets Plus Date appearing instead of time

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #929042
    adriansome1
    Participant

    Hi there, on the details area of my website the date is appearing twice instead of the time. I have disabled all my plugins but the error remains:

    Any help would be greatly appreciated:

    Date:
    November 5
    Time:
    November 5

    http://biggreenweek.com/event/bonfire-night-2/

    #929348
    Brian
    Keymaster

    Hi,

    Sorry for the issues you are having with Date and Time being the same.

    I can help troubleshoot this with you.

    Thanks for letting me know about the plugins.

    What are your settings for date and time settings in this section:

    Events > Settings > Display Tab > Date Format Settings

    The four first fields usually have these settings:

    F j, Y
    F j
    F Y
    D jS

    What are yours?

    Also let me know if you have any custom templates in your theme.

    Thanks

    #929467
    adriansome1
    Participant

    Hi Brian, thanks for jumping in to help. I only have three boxes:

    Date with year d M

    Date without year F j

    Month and year format F Y

    The fourth, fifth and sixth boxes are:

    Date time separator: @

    Time range separator: –

    Datepicker Date Format: 2015-01-15

    I am not using any other templates and I have tried turning of all plugins and running the site on WordPress 2012 theme.

    #929480
    Brian
    Keymaster

    Ok thanks for the information.

    The 4th field I have is a setting for PRO’s Week View.

    What about your settings for WordPress on this page:

    Settings > General

    Timezone

    Date Format

    Time Format

    Let me know what those are and we can go from there.

    Thanks

    #929501
    adriansome1
    Participant

    HI Brian,

    Good call!

    My custom time format was selected but the box was blank. I changed it to 21:08 and hey presto it worked.

    Thanks so much, that was really puzzling me.

    Great support, bud

    Adrian

    #929582
    Brian
    Keymaster

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Date appearing instead of time’ is closed to new replies.