Home › Forums › Ticket Products › Event Tickets Plus › Date appearing instead of time
- This topic has 5 replies, 2 voices, and was last updated 9 years, 2 months ago by Brian.
-
AuthorPosts
-
January 5, 2015 at 3:20 pm #929042adriansome1Participant
Hi there, on the details area of my website the date is appearing twice instead of the time. I have disabled all my plugins but the error remains:
Any help would be greatly appreciated:
Date:
November 5
Time:
November 5January 6, 2015 at 8:21 am #929348BrianKeymasterHi,
Sorry for the issues you are having with Date and Time being the same.
I can help troubleshoot this with you.
Thanks for letting me know about the plugins.
What are your settings for date and time settings in this section:
Events > Settings > Display Tab > Date Format Settings
The four first fields usually have these settings:
F j, Y
F j
F Y
D jSWhat are yours?
Also let me know if you have any custom templates in your theme.
Thanks
January 6, 2015 at 11:44 am #929467adriansome1ParticipantHi Brian, thanks for jumping in to help. I only have three boxes:
Date with year d M
Date without year F j
Month and year format F Y
The fourth, fifth and sixth boxes are:
Date time separator: @
Time range separator: –
Datepicker Date Format: 2015-01-15
I am not using any other templates and I have tried turning of all plugins and running the site on WordPress 2012 theme.
January 6, 2015 at 12:02 pm #929480BrianKeymasterOk thanks for the information.
The 4th field I have is a setting for PRO’s Week View.
What about your settings for WordPress on this page:
Settings > General
Timezone
Date Format
Time Format
Let me know what those are and we can go from there.
Thanks
January 6, 2015 at 1:11 pm #929501adriansome1ParticipantHI Brian,
Good call!
My custom time format was selected but the box was blank. I changed it to 21:08 and hey presto it worked.
Thanks so much, that was really puzzling me.
Great support, bud
Adrian
January 6, 2015 at 4:23 pm #929582BrianKeymasterI am glad to see you were able to figure it out.
I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.
Thanks!
-
AuthorPosts
- The topic ‘Date appearing instead of time’ is closed to new replies.