[Brian]

Hi,

I removed your email address from the ticket.

Unfortunately, we have no way to combine accounts on the site.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi Michael,

Just to add to what Gustavo said, when there are no events we show a 404 error and that is why you are getting a Page Not Found message in the title.

As Gustavo says we are working on changing this method to give you an option on what to do.

If you add an event the Page Not Found title should not appear.

Thanks

[Brian]

Hallo,

(Übersetzt mit Google Translate )

Sorry für die Probleme Sie haben. Ich kann helfen.

Der Lizenzschlüssel ist nur für automatische Updates notwendig, so dass das Plugin noch ohne sie zu arbeiten.

Entwickeln Sie die Website auf einem local oder ein Ort, der keinen Zugang zum Internet ?

Wenn Sie glauben, dass es funktionieren sollte und Sie einen Tag warten und erneut versuchen sollte es funktionieren.

Lassen Sie mich wissen.

Danke Shon

Hi,

Sorry for the issues you are having. I can help out.

The License key is only needed for automatic updates so the plugin will still work without it.

Are you developing the site on a localserver or some place that might not have access to the internet?

If you believe it should work and you wait a day and try again it should work.

Let me know.

Thanks

[Brian]

Ok so recurring events work with dates on the url.

When you create a single event that does not work, correct?

Do you have any pages called event or events?

Also, if in the event settings you change the default slug from events to something else and then resave permalinks does that help the single event show?

Let me know and we can go from there.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins.

Unfortunately, we do not have a feature to show past events as you suggest.

The events are custom post types so you maybe to create a custom loop to create what you are asking for.

This article we have gives examples on making loops for events:

Using tribe_get_events

That is about as much we can help on customizations.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the interest in our Ticketing Plugins.

Currently, the name of the ticket is only the person who purchases. So if one person purchases 5 tickets, all are in their name.

In WooCommerce Tickets you could use a a plugin such as this to limit every order to one ticket per purchase to get around it:

WooCommerce Advanced Product Quantities

We are working on a feature so that will be able to do as you ask, but I do not have a timeline for its release.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Sorry for the issues, I can help troubleshoot this with you.

Usually when getting the “Sorry, key validation server is not available.” is the plugin is blocked from connecting to our server, which often happens on development environments.

The license key is not needed for the plugin to work it is only needed for automatic updates.

You could wait to try and activate the license once the site is live.

Otherwise we have this article about development sites and using the license:

https://theeventscalendar.com/knowledgebase/using-one-license-for-your-live-and-dev-sites/

Let me know if that helps.

Thanks

[Brian]

Hi,

Thanks for the interest in our Ticketing Plugins.

However, we do not have the features you are looking for with major customizations to the plugin, which is beyond the support we can provide.

All the ticketing plugins are just simple admission system.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

I am showing you have two licenses that are set to expire in June 2015.

So you are getting the full year out of them and they are set to active in the system here.

The mail you got in the fall was for another Facebook License that expired in October 2014.

Thanks

[Brian]

Hi Marc and Timo,

Thanks for using our plugins. It is not currently, a feature to select a category or specify a category for a Facebook imported event. We are in the process of updating the API to the latest version and then will be looking to add new features such as this.

If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

http://tribe.uservoice.com/forums/195723-feature-ideas

Otherwise I do not have any coding to help out on this.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the interest in Facebook Events. The plugin is only an importer. The Facebook API does not have the capabilities to create a Event in Facebook, they can only be imported into your site using our plugin.

Let me know if you have any follow up questions.

Thanks

[Brian]

I do not have a timeline for the next release, but hoping it will be out before May, but that is not a guarantee.

We are working to optimize the import process, but there still will be a limit how many that will be able to be imported.

You can use the contact form on the site to inquire about custom solutions, but I am unable to provide anything on the forums.

Will have a list of people that might be able to help out on a customization:

https://theeventscalendar.com/knowledgebase/find-a-customizer/

Thanks

[Brian]

Not sure why it is not notifying of an update. Do you have the license key in place and verified? Automatic Updates for Pro require the license key.

Also, when we update The Events Calendar, Pro is updated as well so that is something to look for.

If when we release the next version you do not get an update notice for Pro then please post here on the forum.

I am going to close this ticket as the original issue is resolved, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Hi,

Thanks for the interest in WooCommerce Tickets.

You can use WooCommerce’s Coupon’s with the tickets.

So you could create a coupon and share that code with your members to use.

Does that work for you?

[Author]

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