Brian

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Viewing 15 posts - 7,291 through 7,305 (of 11,256 total)
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  • in reply to: Adding Required Fields to Community Events Form #950201
    Brian
    Member

    Hi Again,

    We have a guide to help out on making fields required:

    Required Fields for Events Submission Form

    Let me know if that works for you.

    Thanks

    in reply to: Modifying Templates With Help Text #950200
    Brian
    Member

    Hi,

    Thanks for using Community Events.

    To modify and add text to the Community Events templates and other the Events Calendar Templates please follow our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    That will show you how you can move the Community Events Template to your theme and edit them there and not lose changes on updates.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Wrong Ticket plugin #950199
    Brian
    Member

    Hi,

    I can help with this.

    We do not have a way to transfer licenses.

    However, you can request a refund following our policy:

    Refund Policy

    Then you can go and purchase WooCommerce Tickets.

    Thanks

    in reply to: Please Update Themers Guide #950137
    Brian
    Member

    Since there is has not been any activity on this thread for over 2 weeks so I am now closing it. Feel free to start a new thread if you have further issues. Thanks! 🙂

    in reply to: 404 pages of events that are not reoccuring #950127
    Brian
    Member

    Ok this helps narrow it down.

    It appears your events are being redirected to Attachments (media: images, video, etc).

    Do you have any coding or a plugin that does anything with attachments?

    What are the redirects setup in this plugin: Simple 301 Redirects?

    Do any related to attachments?

    Let me know.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    You are correct our plugin follows the language set by WordPress, which is standard for all plugins.

    This is done by WordPress and the change will have to be made there to get this to work.

    I found this plugin that might work:

    https://wordpress.org/plugins/plugins-language-switcher/

    Beyond that there is not much else we can do.

    Thanks

    in reply to: Genesis + Events Calendar Pro Recommended Developers? #950120
    Brian
    Member

    Hello,

    Wanted to let you know I am working on an updated guide to address the breadcrumbs and any other Genesis compatibility issues.

    I do not have a timeline for its release.

    There is nothing more I can do right now on this thread so I am going to close it.

    I will update you here when we release the guide.

    Thanks

    in reply to: User roles editable #950116
    Brian
    Member

    How strange, but I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Change google maps pointer #950115
    Brian
    Member

    No worries 🙂 Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: List events by name not date #950114
    Brian
    Member

    Not sure what exactly you are referring to.

    The Event Templates for Pro and the Events Calendar are found in the view directories of each plugin. That controls the look of everything.

    We have a themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    To show you how to move and edit templates.

    The Categories call these views (Month, List, Map, etc) as well as the non category views.

    To target just categories here is a good list of conditionals:

    https://gist.github.com/jo-snips/2415009

    Thanks

    in reply to: A single event over consecutive days with daily tickets #950112
    Brian
    Member

    Hi,

    That could be possible, but beyond the features we currently have and not much help we can offer on that customization except what I have already mentioned in this thread.

    Thanks

    in reply to: Let WP users Sign up for an event #950091
    Brian
    Member

    Hi,

    Thanks for purchasing The Events Calendar Pro.

    We do not have a registration Feature for people to sign up for events in any of our plugins.

    I have seen this plugin on WordPress.org that helps create a registration form by using other plugins in the Events Calendar:

    https://wordpress.org/plugins/the-events-calendar-registration/

    It is not tested by us, but may get you close to what you are looking for.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Only specific user role can order tickets? #950088
    Brian
    Member

    Hi,

    Thanks for using WooCommerce Tickets.

    Unfortunately, we do not have a feature to limit ticket purchases to specific role.

    You could use WordPress’s current_user_can check to wrap the Add to Cart Button on the Event Ticketing Form to get what you are looking for.

    To edit the ticket form follow our Themer’s Guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    To move and edit this file in your theme:

    wootickets\views\wootickets\tickets.php

    There you can see the Add to Cart Button and wrap that in the current_user_can function to only show to certain WordPress roles.

    Please note that is about as much as we can do for customizations, that will get you started, but you are going to have to take it from here.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Need solution for website #950087
    Brian
    Member

    Hi,

    Thanks for purchasing Eventbrite.

    As you said it does not sound like it does what you are looking for. You can follow our refund policy to request a refund:

    Refund Policy

    And we can take care of it.

    Volunteer Slot Sign Up
    As for Volunteer Slot Sign Up we do not have any features in our plugins that can accomplish. The Community Events is for creating events on the Front and does not have any features for registration.

    You maybe to create a form using Gravity Forms or Contact Form 7 to accomplish this, but any customization is beyond the support we can provide except to point you in the right direction.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Embedded Google Maps box not functioning #950048
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help troubleshoot this with you.

    Do you have link you can send for your site so I can take a look?

    Also, do you have any map plugins or coding to load google maps? Usually having coding that creates google maps in addition to our plugins can cause the maps to break as the Google Map API gets loaded twice.

    Let me know and we can go from here.

    Thanks

Viewing 15 posts - 7,291 through 7,305 (of 11,256 total)