Brian

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Viewing 15 posts - 7,306 through 7,320 (of 11,256 total)
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  • in reply to: Set default category for Facecbook Importer #950043
    Brian
    Member

    Hi,

    Thanks for using Facebook Events.

    It is not a feature to set a category on import.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    You can add a line of coding yourself to get it to add an Event Category. However, you will have to make the change on each update and the coding is not supported by us.

    If on this file:

    the-events-calendar-facebook-importer\the-events-calendar-facebook-importer.php

    After this section around line 711:

    // set the event's Facebook ID meta
    update_post_meta( $event_id, '_FacebookID', $args['FacebookID'] );

    You add this line:

    wp_set_object_terms( $event_id, 'facebook-events', 'tribe_events_cat', FALSE );

    That will add the event category you would like.

    Be sure to replace ‘facebook-events’ with the slug of the category you would like it to be.

    The Event Category should be created before you try to import a Facebook Event.

    Thanks

    in reply to: List events by name not date #950026
    Brian
    Member

    Hi Again.

    We do not have a feature to list events by name in the plugin. Everything is based on displaying them by date and time.

    However, the events are custom post types ( tribe_events ) so you can use a custom loop to get the events and order them the way you would like.

    We also have this article on using tribe_get_events():

    Using tribe_get_events

    Please not on customizations we can help point you in the right direction, but it is beyond the support we can provide to troubleshoot or provide coding for them.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Change google maps pointer #950025
    Brian
    Member

    Hi,

    Thanks for using WooCommerce Tickets.

    In the current version we do not have a way to edit coordinates in venues.

    There is the Event Rocket Plugin an unofficial plugin maintained by some of our developers that has shortcodes in it:

    Event Rocket

    You can load that to edit venue coordinates.

    Let me know if that works.

    Thanks

    in reply to: Weird Spacing for Lists in the Widget? #950022
    Brian
    Member

    Hi,

    I took a look at your site and see the Mini Calendar is now there.

    You are correct we would not have many posts and changing the style on the widgets or the calendar templates.

    We have a themer’s guide to help make modifications:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    As for CSS the best way is to use a the developer console in your browser to find the css to target and add the changes to your theme or through a plugin such as simple custom css.

    I can help on a couple points in getting the css, but beyond that is not something I can support on the forum.

    Thanks

    in reply to: Intermittent calendar pagination and view list issues #950021
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Pop up event after click #950020
    Brian
    Member

    Since an answer is marked correct I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    Brian
    Member

    Since the last answer is marked correct I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Fatal error with calendar #950018
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    I am unable to provide tech support on the Pre Sales Forum.

    For tech support on the the free version of the plugin please post your questions in the support section on WordPress.org here:

    The Events Calendar

    However, the get_the_permalink fatal error is caused because you are using an older version of WordPress. Please upgrade to at least WordPress 3.9, which included that function.

    Thanks

    in reply to: Transfer Attendees #949988
    Brian
    Member

    Hi,

    First, I apologize for the late reply to your question. We try to respond to all threads within 24 hours and this has gone way over that limit.

    You are correct we do not have a feature to transfer attendees from event to event.

    We are working on a updating Ticketing Solutions and looking to have a beta next month. If you would like to be apart of that please email us at [email protected].

    I am not sure if that feature will be apart of the beta, but it would be good to have your feedback on that either way.

    All the attendees are created by ordering tickets so if you have to transfer an attendee you will want to create a manual order in WooCommerce for the ticket you would like the attendee to show in. Then to remove them you will want to go to the attendee list and delete them there. It is some extra steps, but that will get you close to what you are looking for with the current feature set. Depending on payment details you may want to keep the original order for the tickets and add a note that in it that it applies to the new manual order you created.

    Please note the ticketing plugins were not designed to be event management system so there are many features that would be apart of the plugin if that is what it was built as. However, as mentioned above we are working on expanding the features to get closer to being an event manager.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: My Calendar Pro plugin is not working #949789
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket as you said :), but if you need help on this or something else please post a new ticket.

    Thanks!

    Brian
    Member

    Great glad it is working.

    Once an event has passed the tickets are no longer available on an event.

    They may still be available on the shop page or through a shortcode as that is bypassing our coding to check if the event has passed.

    Does that help?

    Thanks

    Brian
    Member

    Yes you could import them as events.

    The CSV importer is included with the free version of the plugin:

    The Events Calendar

    On the csv importer page it shows you how the fields should be setup for you to import.

    We also have this guide to help out:

    https://theeventscalendar.com/knowledgebase/using-the-events-calendars-csv-importer/

    in reply to: Pop up event after click #949785
    Brian
    Member

    Hi, I have answered your questions below:

    Can I at least choose how much content (text) is displayed in automatic pop up window once cursor is on event? Is it possible to have links in the pop up window or its just title and text.

    That content is set and no feature to change it besides customizing it through our themer’s guide. There is not option to open in a pop up window it is just the tooltip.

    I might have 15-20 events a day. Will calendar automatically strech to show them all in monthly view or is there a limit of events showed per day?

    You can set a limit to how many events to show in the box in month view in the settings. Once the limit is reach a link shows to go to the Day view where a visitor can see all the events.

    You can see the tooltips work and the month view settings all in the free version of the plugin.

    The Events Calendar

    Thanks

    in reply to: Purchasing tickets area does not show up #949784
    Brian
    Member

    Ok I was able to get down to the issue, but not sure of the cause.

    The issue is for that event with Tickets that for some reason it has a post_parent id, which was this one: How to Properly Use Spices (id 1926)

    So when the function to find tickets looks it went to the Parent ID and that is why it did not display. As the parent does not have tickets.

    It could be coming from your theme or a plugin doing this. I am not sure.

    I was able to have Twenty Twelve Active, WooCommerce and the Events Plugins and I created an Event and Tickets and it showed correctly. The Event did not have a post_parent id.

    I would recommend following our testing for conflicts guide and start with the base that I used and if that works on a new event keeping adding plugins and your theme to see if it will break.

    Testing Conflicts With Themes and Other Plugins

    The existing event that you have with tickets will not work as it has a post_parent and should be deleted and a new event created.

    Thanks

    in reply to: Can I sync calendar with birthdays from Active Directory? #949772
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    Our events are custom posts type in WordPress and the information is all custom fields.

    Here is a list of everything:

    https://gist.github.com/jesseeproductions/c2df90a56827dae990a0

    You maybe to sync birthdays to the calendar using some custom coding to create an event just like you would a post in WordPress.

    That is unfortunately, beyond the support we can provide on the forums.

    Let me know if you have any follow up questions.

    Thanks

Viewing 15 posts - 7,306 through 7,320 (of 11,256 total)