[Brian]

Hi,

I took a look at see what you mean.

I see this in the console:

You have included the Google Maps API multiple times on this page. This may cause unexpected errors.
http://maps.googleapis.com/maps-api-v3/api/js/22/2/main.js
Line 69

Do you have another plugin that has google maps? Or does the Wiki-embed plugin have good maps? Can it be turned off to see if that helps.

Fixing that issue might resolve this.

Let me know what you find out.

Thanks

[Brian]

Hi,

I took a look again and see you are using two different version of the Events Calendar.

You have The Events Calendar 3.9.1 and Pro 3.5.2

I would suggest updating both to the latest version at at least have the same numbers for each.

I do see some customization here so I am not sure how the upgrade might change that as 3.10 and beyond was a major restructure.

So if you want to stay on the version you are on I can provide some css that might help this.

You can always download the latest version from your account here on theeventscalendar.com and follow this guide for manual updates:

Manual Updates

Let me know if you would like me to provide some css instead of the update route, but beyond that I am limited in supporting older versions.

Cheers

[Brian]

You’re Welcome

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Great glad it helps.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Great glad it helps.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

We are working on getting a maintenance release together to fix this issue and some others.

I do not have a timeline for its release.

If you need a resolution today the best bet would be to downgrade to 3.11 using our manual update guide:

Manual Updates

[Brian]

Hi,

Sorry for the issues you are having. I can help out.

What is your settings for your Permalinks?

Settings > Permalinks

If you resave that or change the permalinks does that help?

If that does not help what is your settings here:

Settings > General > “WordPress Address (URL)”

Settings > General > “Site Address (URL)”

Let me know what you find out and we can go from here.

Thanks

[Brian]

Hi,

I can help out here.

I looked at your site and see what you mean.

On the Map View I see this error:

“NetworkError: 500 Internal Server Error – http://funt-coach-sportif.com/wp-admin/admin-ajax.php”

So something on your site is blocking access to the admin, which prevents the Map View from Working.

Can you please follow our testing for conflicts guide:

Testing Conflicts With Themes and Other Plugins

And see if that can narrow down the cause of this.

Let me know what you find out.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins.

WooCommerce Tickets works with our Events Calendar.

Tickets can only be created in Events actually.

I encourage you to check out our New User Primer for WooCommerce Tickets as it will show you how everything works.

https://theeventscalendar.com/knowledgebase/new-user-primer-woocommerce-tickets/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Sorry for the issues. I can help out.

I visited the site and see the ticket form under the Details, Organizer, and Other Section.

Are you seeing it now? Did you have a start and end sale date for the tickets? If the current day is not in the range it can cause the ticket form to not show.

We have this guide to moving the ticket form if you would like to move it somewhere else on the single template:

https://theeventscalendar.com/knowledgebase/moving-the-ticket-form/

Let me know what you find out.

Thanks

[Brian]

I am glad to see it looks like it is fixed.

Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Thanks for the information.

Are any of those widgets a plugin that I could test out on WordPress.org?

Or a default Widget of WordPress?

Also, do you have this setting checked:

Events > Settings > General Tab > “Recurring event instances”

[Brian]

No worries. This is a good place for a bug report.

I will see if I can replicate and create a ticket for us to check out.

Thanks

[Brian]

Ok sounds good.

Let us know if you have an issue and we can help out.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Author]

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