problem with event calendar pro 3.12

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  • #1005184
    Stephanie
    Participant

    Hi,

    I’m sorry my english isn’t good .

    Before my holidays i have event calendar pro 3.9. after upgrade wordpress i can’t look my event. I have a message “upgrade your event calendar”

    I have upgrade my event calendar and my event calendar pro this morning and now i can’t look my event.

    http://funt-coach-sportif.com/events/

    i don’t understand why the loading picture don’t back.

    And on my single page event i have just the title
    http://funt-coach-sportif.com/event/seance-fun-t-8/2015-09-15/

    Can you help me with simple word please ??

    Event calendar is really importante for my business

    Thank you

    #1005300
    Brian
    Member

    Hi,

    I can help out here.

    I looked at your site and see what you mean.

    On the Map View I see this error:

    “NetworkError: 500 Internal Server Error – http://funt-coach-sportif.com/wp-admin/admin-ajax.php”

    So something on your site is blocking access to the admin, which prevents the Map View from Working.

    Can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that can narrow down the cause of this.

    Let me know what you find out.

    Thanks

    #1006406
    Stephanie
    Participant

    Hi,

    Thank you.

    This morning i have on my “mail box” a link for update my theme.

    And after this update all is ok.

    Thank you Brian,

    Best.

    #1006415
    Brian
    Member

    I am glad to see you were able to fix this issue.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

Viewing 4 posts - 1 through 4 (of 4 total)
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