[Brian]

Great glad it helps.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Sounds Good.

[Brian]

Hi,

Since you are getting these errors: “Could not copy file.”

Its a permissions problem. You either have to change the permissions on your wp-content folder or upload via FTP.

If you are unsure how to do that you host could help out.

Thanks

[Brian]

Oh you mean it is showing there are events in the Mini Calendar, but it should not.

Ok I saw that to and will have to create a ticket to address it.

[Brian]

Hi Again,

Thanks for using WooCommerce Tickets. I can help out here.

I visited your site and see the coupon. We do not have any features to display or hide a coupon and WooCommerce runs the coupon system, which we do not modify.

If you only want the coupon to provide a discount for a specific ticket you should set the coupon to do a product discount and choose that ticket product. That way it only works on it and not the other ticket.

Let me know if you have any follow up questions.

Thanks

[Brian]

Oh, ok.

I looked at your site and I did not see anything that was obviously missing.

Do you load any Event Widgets or Shortcodes on the Home Page?

What is missing from the home page?

Let me know thanks.

[Brian]

Hi,

Sorry for the issues. Since we now have a file size limit can you remove yours? That might be easier to remove then removing it from the plugin.

If not I can see if we have a way to remove that check in the plugin.

Let me know.

Thanks

[Brian]

Hi,

Thanks for the interest in WooCommerce Tickets.

We do not directly support any 3rd party add ons for WooCommerce so I cannot say for sure it will work.

The tickets are products so it is a good chance it will work.

WooCommerce Product Add-ons data be viewable and print-able when checking in students?

Most likely not as our attendees information is our own custom solution.

Otherwise is there a way if someone selects ‘5 tickets’, can we capture the name and email of the student for each one?

Not yet, this is a feature we are working on for our ticketing plugins and I hope we have it soon, but I do not have a timeline to give for it.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can try to help out, but I am limited in supporting 3rd party coding and may not be able to find a solution.

I took a look at your site, but not sure where the issue is.

I visited the events page and it loaded for me.

Can you provide the link where this is happening and I can take a look.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help out here.

I took a look at your site and see what you mean.

I could not find an obvious reason why.

So can you please follow our testing for conflicts guide and see if that finds the source of this conflict:

Testing Conflicts With Themes and Other Plugins

Let me know what you find out.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot it with you and see if we can find a solution.

I tried to take a look on your site, but it looks like the month view is disabled.

Can you reenable it? It is hard to tell what the issue is without seeing it myself.

Let me know and I can take a look.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can try to help out, but I am limited in supporting 3rd party coding and may not be able to provide a solution.

Do you have a link where this is happening? It is hard to tell what the issue is without seeing it.

Let me know and we can go from here.

Thanks

[Brian]

You’re Welcome.

Wish I had better news.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Great glad it helps.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi Joe,

Thanks for the interest in our plugins.

Pro and Community Events do work together so users on the Front End can create Recurring Events and you can created Additional Fields in Pro that show on the Community Events Front End Form as well.

Let me know if you have any follow up questions.

Thanks

[Author]

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