[Brian]

Hi,

Thanks for the link.

I am testing this out on my test site with another Google Calendar ics link and see if I can reproduce the issue.

I will let you know what I find out.

Thanks

[Brian]

Hi,

We are on Thanksgiving Vacation and spending time with our families so we are delayed in responding to support requests.

I can send PM with login etc…

I appreciate the offer!

However, our current policy is not to accept logins or to log in to customer servers/WordPress installations.

If you are not able to add content into a field it could be a conflict on your site as I was not able to reproduce the issue.

Can you please follow our testing for conflicts guide:

Testing Conflicts With Themes and Other Plugins

And see if that can narrow down the cause of this.

[Brian]

Hi,

I visited your site and see what you mean.

Do you have any custom templates in your theme?

They might be causing this issue.

Those files would be here:

yourtheme/tribe-events/community/

Let me know and we can go from here.

Thanks

[Brian]

Hi,

We do not have a feature to do that with the shortcode. It could be done with a customization, but that is beyond the support we can provide.

It does look that the shortcode does not call the widget_display_callback filter as that is for WordPress widget’s only.

I do not have any other information or help on this unfortunately we only provide the enhancement for the widget.

[Brian]

Hi,

Thanks for purchasing Pro.

1)
You have to login to theventscalendar.com and then go to a forum and post using the New Discussion button.

Events Calendar PRO

2)
Use the contact form on this page:

https://theeventscalendar.com/contact/

3)
Community Tickets requires, The Events Calendar, WooCommerce Tickets, and Community Events to work.

Thanks

[Brian]

Hi,

To request a refund please follow our policy outlined here:

Refund Policy

However, since it is past our 30 day policy please email us from the email in the link above and see about changing the license to Pro instead.

Thanks

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Please follow these steps for Eventbrite to setup a new APP as their API changed since 3.9.1:

https://theeventscalendar.com/knowledgebase/configuring-eb-tickets/

[Brian]

Hi,

That is possible it would just take some custom css from your end to do.

Unfortunately, that kind of work is beyond the support we can provide.

Since there is nothing more we can do here I am going to close this ticket.

If you need anything else please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Hi,

If you can convert the google calendar to csv, you could manually import it that way.

Follow this guide to make sure the data is correctly formatted:

https://theeventscalendar.com/knowledgebase/csv-files-options-and-examples/

Cheers

[Brian]

I came up with css that will force open the Fitlers on screen sizes above 700px in width:

@media (min-width: 700px) {
#tribe-events-content-wrapper #tribe-bar-form.tribe-bar-collapse #tribe-bar-views + .tribe-bar-filters {
display: block;
}
}

That can get you close to what you are looking for.

Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

Let me know if that helps.

Thanks

[Brian]

Hi,

It could be that is not a main query as defined by WordPress and just a custom loop. If you change to another theme like Twenty Fourteen to events show then?

Thanks

[Brian]

Hi,

That make senses. Thanks.

I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

If you have any new questions or issues please create a new ticket and reference this one.

I do not have a timeline when this might be resolved as well.

Thanks

[Brian]

Hi,

Sorry for the issues. You cannot write over a plugin directory that exists in WordPress.

You first have to delete it and then reload it, follow these steps to do that:

Manual Updates

[Author]

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