Forum Replies Created
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AuthorPosts
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December 3, 2015 at 8:09 am in reply to: Refund for Facebook Events If Not Work with Groups #1034732
Brian
MemberHi,
It does not work with Groups.
To request a refund please follow our policy outlined here:
And we can take care of it. Thanks
Brian
MemberHi,
Thanks for bring this up.
The This Week coding although took some inspiration from the Week view is completely separate.
Do you have a link to where this is happening?
It is hard to know the issue without seeing the source code.
Thanks
December 3, 2015 at 8:04 am in reply to: Event Tickets Plus replacing the old ticket plugins? #1034725Brian
MemberHi,
Yes, Tickets Plus is replacing the other ticketing plugins. They are combined into it and we created a license for Tickets Plus for all users of the 4 original ticketing plugins.
So you should already have it in your account.
We have this guide to changing over to Tickets Plus
https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/
Looking at your account it appears you might only have one license for Tickets Plus, but should have two. If that is the case email us at support(at)theeventscalendar.com and we can help out.
Thanks
Brian
MemberHi,
We will help you out in this post:
Closing this one as it is a duplicate.
Thanks
December 3, 2015 at 7:53 am in reply to: fix for error: To begin using Event Tickets Plus, please install latest… #1034703Brian
MemberHi Lurie,
Thanks for the feedback.
We are working on that feature it was not ready to release with 4.0.
I do not have a timeline when we might release that feature.
Thanks
December 3, 2015 at 7:50 am in reply to: Lost My Entire Site Trying To Update Events Calendar Pro #1034700Brian
MemberHi,
Sorry for the issues here.
If you update The Events Calendar to 4.0 and leave Community Events at 3.12.x or earlier it will break the site.
Unfortunately, the only way to fix it is to access the files of you site and delete the older version of Community Events.
That will bring your site back and then you can download the latest version of Community Events from your account here and manually upload it to your site.
We also have this guide for manual updates:
If you are having the same issue and need help please create a new thread and we can help you out one on one.
Thanks
December 3, 2015 at 7:43 am in reply to: To begin using Event Tickets Plus, please install and activate the latest… #1034688Brian
MemberHi,
To resolve this please make sure to install Event Tickets on WordPress.org.
That is required for Event Tickets Plus to work.
Thanks
December 3, 2015 at 7:42 am in reply to: fix for error: To begin using Event Tickets Plus, please install latest… #1034687Brian
MemberHi,
I am not sure if everything is resolved here, but please make sure to install Event Tickets on WordPress.org.
That is required for Event Tickets Plus to work.
If you continue to have problems please create your own ticket so we can help you one on one.
Thanks
Brian
MemberGreat, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.
Thanks!
Brian
MemberThanks for bringing this up.
We have removed it from the svn repo on WordPress.org so all downloads and updates from now on will not include it.
Cheers
Brian
MemberHi,Thanks for the interest in our plugins.We do not have QR code checking yet,It was to quite ready for 4.0 unfortunately.ThanksSee my response below.
December 3, 2015 at 7:31 am in reply to: Event Tickets Plus vs Easy Digital Downloads Tickets #1034662Brian
MemberHi,
You should stick with Tickets Plus as that replaces EDD Tickets.
All the features of EDD tickets are included in Tickets Plus along with the other 3 ticketing plugins we had pre 4.0.
So no need to renew EDD Tickets.
Thanks
Brian
MemberHi,
This css worked for me to resolve it on that page:
.tribe_community_edit .wrapper {
z-index: 100;
}Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.
Let me know if that helps.
Thanks
Brian
MemberHi,
That could be the case with the z-index. If so I can try to help out, but the form is hidden again. 🙂
December 3, 2015 at 7:05 am in reply to: Moving new "Event Tickets" box before Meta & Other Considerations #1034635Brian
MemberHi,
It is indeed a bug in the RSVP and blank should be unlimited.
We will have a fix in 4.0.1
Thanks
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