Event Tickets Plus replacing the old ticket plugins?

[Jessica Messervey]

Hi there!

I have two clients who use the old ticket plugins (WooCommerce Tickets and EDD Tickets). We just renewed the license for WooCommerce Tickets mid/end of November (before Events Tickets Plus was released). Is the new plugin replacing the old ticket plugins? If so, is it possible to switch to the new plugin without re-purchasing? Or do we have to purchase Events Tickets Plus?

Thank you!
Jess

[Brian]

Hi,

Yes, Tickets Plus is replacing the other ticketing plugins. They are combined into it and we created a license for Tickets Plus for all users of the 4 original ticketing plugins.

So you should already have it in your account.

We have this guide to changing over to Tickets Plus

https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/

Looking at your account it appears you might only have one license for Tickets Plus, but should have two. If that is the case email us at support(at)theeventscalendar.com and we can help out.

Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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