[Brian]

Hi,

Thanks for the interest in our plugins.

That is an interesting feature and something we would like to support one day, but for now it is not possible with our plugins.

Tickets are created per event and do not have the day pass with ability to register for specific presenters.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

[Brian]

Hi,

Sorry for the issues here. I can work with you to resolve this.

If you updated The Events Calendar to 4.0 and leave Community Events at 3.12.x or earlier it will break the site. If you cannot update Community Events for whatever reason you should remain on 3.12.6 for the Events Calendar and follow the steps below to set that up.

Unfortunately, the only way to fix it is to access the files of you site and delete the older version of Community Events. This process itself does not delete or change any of your settings in the database.

This can be done by either your hosting account file manager or through ftp. The files will be found here:

wp-content/plugins/the-events-calendar-community-events/

Please make sure to remove all copies of Community Events.

That will bring your site back and then you can download the latest version of Community Events (4.0) from your account here and manually upload it to your site.

We also have this guide for manual updates:

Manual Updates

If you need your site right away with community events I recommended downgrading to the 3.12.x for all the plugins.

You can download the older versions from your account here on theeventscalendar.com and older versions of the core plugin here: https://wordpress.org/plugins/the-events-calendar/developers/

And follow these steps for manual updates:

Manual Updates

If you have issues please let me know and I can help out.

Thanks

[Brian]

Correct. Just start using Event Tickets and Event Tickets Plus.

Event Tickets is the core files for Plus and required for it’s use.

Event Tickets and Registration

Cheers

[Brian]

Hi Daniel,

If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

http://tribe.uservoice.com/forums/195723-feature-ideas

I am going to close this ticket as there is nothing else we can do here, but if you have any further questions or issues here please create a new ticket and we can help out.

Cheers!

[Brian]

Hi,

I am not able to reproduce yet.

Can you please follow our testing for conflicts guide:

Testing Conflicts With Themes and Other Plugins

And see if that can narrow down the cause of this.

Thanks

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Hi,

Thanks for using our Plugins. I can help out here.

Event Tickets Plus is a combination of our 4 previous ticket plugins into one. It replaces WooCommerce tickets and both should not be active.

It will be the source of all the new ticket features going forward.

We plan to support just WooCommerce Tickets to keep it working as is.

We have this guide when you are ready:

https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/

It will keep all your current tickets and seeings and work almost the exact same way.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Please email us here:

support(at)theeventscalendar.com

Explain your situation and we can help you out.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help out.

I see you are using the Foxy theme and it is their archive settings causing this as the Event Views are archives.

Head to Foxy(Elegant Themes) > Theme Options > General Settings > Number of Post displayed on Archive pages

Change that number to 10 or what you have as the number of events to show in our settings.

That should fix the issue.

Let me know how that works out.

Thanks

[Brian]

Hi,

Thanks for using our plugins.

I can help out here.

That is the correct coding from WooCoomerce:

http://docs.woothemes.com/document/automatically-complete-orders/

There is also this plugin you could try too:

https://wordpress.org/plugins/woocommerce-autocomplete-order/

Cheers

[Brian]

Sorry to hear that. Hopefully they have a refund policy.

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. Since there is nothing more we can do here. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Thanks for the link.

I am seeing this error that might be causing it from your theme:

cannot call methods on isotope prior to initialization; attempted to call method ‘reLayout’
http://b4uknow.com/wordpress/wp-content/themes/muse/javascripts/jquery.isotope.min.js?ver=1.5.21
Line 12

Are you able to fix that and then does it work?

[Brian]

Ok let me know what you find out.

Thanks

[Brian]

It got pushed to 4.0.2, which we hope to release later this week.

[Brian]

You can download the older versions from your account here on theeventscalendar.com and older versions of the core plugin here: https://wordpress.org/plugins/the-events-calendar/developers/

And follow these steps for manual updates:

Manual Updates

[Author]

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