Jupiter Theme Conflict: Events page not displaying, and menus disabled

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1039750
    yogaservicecouncil
    Participant

    Website: http://yogaservice.wpengine.com – events page: http://yogaservice.wpengine.com/events – When the events calendar is active, the menus on the backend is disabled, and only the sidebar on the menus page shows up. Also, the events page does not display correctly. It’s supposed to look and function like: http://yogaservicecouncil.org/events

    Thanks for your help.

    #1040890
    Brian
    Member

    Hi,

    Thanks for using our plugin. I can try to help out here, but we are limited in supporting theme compatibility issues.

    Having said that, the menu issue should be resolved in with The Events Calendar 4.0.1

    Does upgrading it fix that issue for you?

    As for the Event Page not working does the Jupiter theme have any archive settings? Typically if the archive is not set to show full content it will display a block of text like that.

    Let me know about both of these and we can go from here.

    Thanks

    #1040905
    yogaservicecouncil
    Participant

    Thanks for your help. The menu options do display now, but I am still having trouble with the events page. The theme does not have many archive settings, and there is no archive setting to display full content.

    #1040953
    Brian
    Member

    We do not have any experience with that theme so not sure what settings they have that are causing this.

    Are you able to contact theme and see what they say about their Archive Settings and how to change them?

    #1040955
    yogaservicecouncil
    Participant

    Yes, I will give that a try.

    #1041050
    Brian
    Member

    Ok let me know what you find out.

    Thanks

    #1076199
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 7 posts - 1 through 7 (of 7 total)
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