Event feature has suddnely disappeared

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1041372
    ckas
    Participant

    This is really really bad. My site is stuffed up. Im getting this error
    Fatal error: Cannot redeclare tribe_is_community_my_events_page() (previously declared in /home1/whatsoo4/public_html/wp-content/plugins/the-events-calendar/src/functions/template-tags/query.php:67) in /home1/whatsoo4/public_html/wp-content/plugins/the-events-calendar-community-events/src/functions/template-tags.php on line 13

    #1041373
    ckas
    Participant

    it could be becuase of the plugin. Loggin deactivated. When activated the whole website stuffed up

    #1041375
    ckas
    Participant

    My web person said plugin was inactivated so she activated it then the whole website didnt show up and just hte error. I think this happened when i did an update. Now my website doesnt work at all. This is so bad. Desperately need your help

    #1041398
    Brian
    Member

    Hi,

    Sorry for the issues here. I can work with you to resolve this.

    If you updated The Events Calendar to 4.0 and leave Community Events at 3.12.x or earlier it will break the site. If you cannot update Community Events for whatever reason you should remain on 3.12.6 for the Events Calendar and follow the steps below to set that up.

    Unfortunately, the only way to fix it is to access the files of you site and delete the older version of Community Events. This process itself does not delete or change any of your settings in the database.

    This can be done by either your hosting account file manager or through ftp. The files will be found here:

    wp-content/plugins/the-events-calendar-community-events/

    Please make sure to remove all copies of Community Events.

    That will bring your site back and then you can download the latest version of Community Events (4.0) from your account here and manually upload it to your site.

    We also have this guide for manual updates:

    Manual Updates

    If you need your site right away with community events I recommended downgrading to the 3.12.x for all the plugins.

    You can download the older versions from your account here on theeventscalendar.com and older versions of the core plugin here: https://wordpress.org/plugins/the-events-calendar/developers/

    And follow these steps for manual updates:

    Manual Updates

    If you have issues please let me know and I can help out.

    Thanks

    #1042017
    ckas
    Participant

    thanks, my IT person has soughted.

    #1042024
    ckas
    Participant

    oh actually still getting otehr warnings when click on calandar to view other events:Warning: max(): Array must contain at least one element in /home1/whatsoo4/public_html/wp-content/plugins/the-events-calendar/src/Tribe/Cost_Utils.php on line 296

    Warning: array_merge(): Argument #1 is not an array in /home1/whatsoo4/public_html/wp-content/plugins/the-events-calendar/src/Tribe/Cost_Utils.php on line 307

    Warning: Invalid argument supplied for foreach() in /home1/whatsoo4/public_html/wp-content/plugins/the-events-calendar/src/Tribe/Cost_Utils.php on line 309 – See more at: http://whatsoninadelaide.net.au/events/2015-12-12/#sthash.zWJd9sZg.dpuf

    #1042055
    Brian
    Member

    Hi,

    Glad one thing is working.

    The warnings are coming from text being in the cost field.

    We have a fix coming out in 4.0.2 this week for that.

    Or to hide the warnings you can create a php.ini file in the root directory of your site and add this to hide it for now:

    display_errors = Off

    Thanks

    #1076243
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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