[Brian]

Hi,

Thanks for using our plugins. I can help out here.

You can use the plugin on multiple installs, but the license only enables one install for Automatic Updates.

You will have to do manual updates for the other site.

Otherwise the plugin works fine without a license key.

Let me know if you have any follow up questions.

Thanks

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Sorry about that.

Please follow our policy outlined here:

Refund Policy

And we can take care of the refund. Thanks

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

We do not have a feature to categorize events.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

Right now the only thing you can do is add a default category using a snippet like this:

/**
* The Events Calendar Facebook Events - Add Category to Imported Events
* change Facebook Event to the name of the event category
* @Version 4.0
*/
add_action( 'tribe_events_facebook_event_created', 'tribe_fb_add_category' );
function tribe_fb_add_category( $event_id ) {
​
wp_set_object_terms( $event_id, 'Facebook Event', 'tribe_events_cat', false );
​
}

Change Facebook Event with the name of the category you would like to use.

Cheers

[Brian]

Hi,

The meetup plugin is not our coding and questions should be asked on their support forum for it:

Event Importer for Meetup and The Events Calendar

[Brian]

Hi,

Please create a new ticket for your new issue.

I am leaving on vacation and will not be able to troubleshoot the new issue.

Thanks

[Brian]

I do not have an order with that number in our system.

Please email us at:

support(at)theeventscalendar.com

And provide that order number along with anything else you have and we can help out there.

Cheers

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide support. I would ask that you take any support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Thanks again!

[Brian]

Hi,

Facebook is under the Import Tab now.

Please check out the guide here:

https://theeventscalendar.com/knowledgebase/importing-events-from-facebook/

And for entire setup of the plugin please review the New User Primer:

https://theeventscalendar.com/knowledgebase/new-user-primer-facebook-events/

Let me know how that works out.

[Brian]

This reply is private.

[Brian]

Hi,

I see your email from our refund form and we will get back to you there about this as soon as we can.

Cheers

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide support. I would ask that you take any support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

https://theeventscalendar.com/support/forums/

Thanks again!

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

To request a refund on your second renewal purchase please follow our policy outlined here:

Refund Policy

And we can take care of it. Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

The iCal importer cannot import RSS feeds, it can only import valid iCal formatted feeds.

We do not have a feature to import RSS feeds.

If you saw that on one of our product pages let me know so I can change it.

There maybe a way to customize to get it to work, but that is beyond the support we can provide.

Let me know if you have any follow up questions.

Thanks

[Author]

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