Events not displaying in Month Grid View

[Catherine Grant]

Hey there,

We have a number of events in the calendar on the website not showing specifically in the grid month view, however they are appearing in the list view display option.

Example events not displaying in grid month on the website:

https://www.strathcona.vic.edu.au/event/osa-40-45-year-reunion/
https://www.strathcona.vic.edu.au/event/osa-1-year-reunion-2015/

Plugins have also been updated to the latest version but the issue remains.

Thanks
Jaysen

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

I am not able to reproduce on my test site.

But, if you create new events there do they show on those dates?

If not can can you please follow our testing for conflicts guide:

Testing Conflicts With Themes and Other Plugins

And see if that can narrow down the cause of this.

[Catherine Grant]

Hi Brian

We have followed your advice however the issue is still present when reduced to only using the events plugin and a default WordPress theme, which narrows it down to a plugin bug.

Attached is a screenshot showing the same November events showing (and missing) in this configuration.

Thank you
Jaysen

[Brian]

Hi,

Thanks for the infomation. I am still not seeing any other reports of this so not sure where the issue is and why only your site is having the problem.

Are you importing the events using the csv importer?

If you manually recreate the event on July 14th does it show then?

Let me know and we can go from here.

Thanks

[Catherine Grant]

Hi Brian,

All events are being created manually, we have also tried to recreate the events as you suggested but the issue remains.

Thanks

[Brian]

This reply is private.

[Support Droid]

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