I was double charged…

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  • July 12, 2016 at 5:07 pm #1138935
    Jacques Perreault
    Participant

    I recently renewed my subscription but was double charged, I would obviously like to be refunded one of the charges please.

    Thank you.

    July 12, 2016 at 5:11 pm #1138936
    Brian
    Member

    Hi,

    Sorry about that.

    Please follow our policy outlined here:

    Refund Policy

    And we can take care of the refund. Thanks

    July 12, 2016 at 8:16 pm #1138971
    Jacques Perreault
    Participant

    Thanks for the quick reponse Brian,

    I followed up as you suggested and will continue through that thread.

    JJ

    July 12, 2016 at 8:17 pm #1138972
    Jacques Perreault
    Participant

    …also feel free to delete this thread, as I’m not trying to make a scene, just didn’t know how else to contact billing….

    July 13, 2016 at 2:34 pm #1139366
    Brian
    Member

    Sounds good closing this thread.

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